{"Duplicate file. Please try again.":"文件重复，请重新上传。","Duplicate-file-please-try-again":"文件重复，请重新上传。","deleacc_appeal_instruction_desc":"为了方便您进行删除账号，请您仔细阅读以下信息并正确填写您想要删除的账户，点击&quot;确认删除“后系统将带您进入流程。<br>说明：<br>1. <b>删除当前登录账户</b>：<br>系统将自动对您申请的账号进行审核，并对您要求删除的账户总资产（是否小于等于0.001BTC）进行验证。若不满足条件，系统将驳回您的申请或需要您提交一些材料进行删除账户申请，并需要较长的审核时间。<br>2. <b>无法登录需要删除的账户</b>：<br>系统将自动对您申请的账号进行审核，并对您要求删除的账户总资产（是否小于等于0.001BTC）进行验证。并且，您将被要求提交一些材料进行删除账户申请，并需要较长的审核时间。<br>请注意：一旦您申请的账号被删除，该流程将不可逆，且：<br>1）您将无法登录，所有历史交易记录将被删除且无法迁移至其他账号；<br>2）您所有正在委托中的交易将被自动终止，无法在当前账户中查询到；<br>3）若您在平台绑定过超级返利，超级返利将自动终止且无法迁移至其他账号；<br>4）您绑定的身份认证信息，安全项将被自动解绑。","deleacc_appeal_confirm_to_delete_button":"确认删除","Your appeal is currently under review and will be completed within 3 working days after submission. Please remain patient and do not submit repeatedly. You will be notified of the result via":"您的申诉正在审核中并将在提交后3个工作日内完成，请勿重复提交并请耐心等待。我们会将审核结果以短信或邮件的方式发送给您。","risk-appeal-processing-desc":"您的申诉正在审核中，并将在提交后 1 个工作日内处理完毕。请耐心等待，切勿重复提交。审核结果将通过短信或电子邮件通知您。","deleacc_appeal_account_wish_to_delete":"请输入您想要删除的账户","pnk-supplydoc-bcb-appeal-success-wire-transfer-already-version2":"您提交的记录已经充值成功，请勿重复提交。","BCB-appeal-receiving-bank-account-number-sort-code-for-GBP":"清算代码","pnk-reject-reason-unable-to-unlock-account":"暂时无法解禁您的账户，请寻求人工客服的协助。","pnk-reject-reason-unable-to-reset-2fa":"暂时无法重置您的安全项，请寻求人工客服的协助。","pnk-reject-reason-cannot-prove-ownership":"你的资料显示账户并不属于您。","pnk-supplydoc-request-statement-video-multiple-faces-seperate-videos":"由于您的账户曾涉及多个人脸认证，需要相关人员分别录制视频来证明账户的归属，具体请查看主页说明。","pnk-supplydoc-request-selfie-too-far":"距离太远无法清晰辨识, 请重新上传。","pnk-supplydoc-request-selfie-too-much-filter":"请勿过多使用滤镜，请尽量实景拍摄。","pnk-supplydoc-request-selfie-did-not-match-ID":"自拍照与证件有差异，请调整后重新拍摄。","pnk-supplydoc-request-selfie-cannot-recognized-ID":"手持证件无法识别，或与其他记录不匹配，请重新上传。","pnk-supplydoc-request-selfie-multiple-faces":"照片内出现多个人脸请重新拍摄后上传。","pnk-supplydoc-request-selfie-document-invalid":"您手持的证件非有效证件，请更换有效证件。","pnk-supplydoc-request-verified-id-need-original-image":"请勿上传扫描件，请上传实物拍摄。","pnk-supplydoc-request-verified-id-missing-crucial-info":"缺少关键信息页面，请尽可能上传所有的信息页。","pnk-supplydoc-request-verified-id-not-same-ID":"提交的照片不属于同一证件，请重新上传。","pnk-supplydoc-request-verified-id-imcomplete-or-blocked":"您上传的证件不完整或有遮挡，请重新拍摄后上传。","pnk-supplydoc-request-verified-id-missing-both-sides":"请上传该证件的正反面。","pnk-supplydoc-request-verified-id-expired":"证件已过期，请检查证件有效期。","pnk-supplydoc-request-verified-id-invalid":"您提交的证件非有效证件，请更换有效证件。","pnk-reset2fa-appeal-supplydoc-verified-account-selfie":"认证者自拍照","pnk-supplydoc-request-verified-id-light-interference":"由于光线原因，证件无法被识别，请避免背光或反光。","unlock-appeal-not-meet-requirement":"你的解禁账户申诉申请不符合要求。","reset2fa-appeal-not-meet-requirement":"你的重置二次验证项申诉申请不符合要求。","reset2fa-appeal-uploaded-video-title":"已上传的视频:","reset2fa-appeal-no-more-than-4-videos":"不超过4段视频","idverify-appeal-selfie-title":"上传手持证件自拍照","reset2fa-appeal-selfie-attention-desc":"若您有双胞胎兄妹也在币安平台注册过，请上传所有相关用户的手持证件自拍照。","unlock-account-appea-statement-content":"1. 自拍视频需出镜者手持有效证件信息页。<br/>2. 自拍视频需出镜者清晰地说出以下内容：<br/>“今天是 x 年 x 月 x 日，我正在申请解禁我的币安账户xxx@xxx.com/手机号。”","reset2fa-appeal-verified-id-attention-desc":"若您有双胞胎兄妹也在币安平台注册过，请上传所有相关用户的证件照。","reset2fa-appeal-video-statement-format":"1. 请上传不超过4段视频。<br/>2. 文件不大于30MB，支持的格式为MP4/MOV/RMVB。","reset2fa-appeal-video-statement-content-attention-desc":"若您有长相十分相似的双胞胎也在币安平台拥有账户，请和此类用户（们）分别录制视频来证明账户的归属。视频可分开上传。","reset2fa-appeal-video-statement-content-attention-title":"注意：","reset2fa-appeal-video-statement-content":"1. 自拍视频需出镜者手持有效证件信息页。<br/>2. 自拍视频需出镜者清晰地说出以下内容：<br/>“今天是 x 年 x 月 x 日，我正在申请重置我的币安账户xxx@xxx.com/手机号的谷歌/邮箱/手机安全验证。”","unlock-account-appeal-main-title":"解禁账户申诉","reset2fa-appeal-main-title":"重置二次验证项申诉","pnk-supplydoc-bcb-appeal-success-wire-transfer-already":"您提交的记录已经充值成功，请勿重复提交。","BCB-appeal-payment-certification-title":"上传付款证明","BCB-appeal-bank-account-number-title":"银行帐号","BCB-appeal-account-name-title":"账户名","BCB-appeal-amount-desc":"请输入您已转出的确切金额","BCB-appeal-amount-title":"金额","BCB-appeal-currency-title":"币种","deleacc-appeal-restricted-country-attention":"2) 如您是属于禁止使用范围内的用户(根据我们的服务协议），我们将无法向您提供包括删除账户和重置认证信息在内的任何服务。我们对此有可能造成的不便感到抱歉，非常感谢您的支持。","deleacc-appeal-note-attention":"注意：","resetKYC-appeal-restricted-country-attention":"如您是属于禁止使用范围内的用户(根据我们的服务协议），我们将无法向您提供包括删除账户和重置认证信息在内的任何服务。我们对此有可能造成的不便感到抱歉，非常感谢您的支持。","pnk-reject-reason-statement-video-not-match-with-other-docs":"视频中人脸与其他资料明显不符。","pnk-supplydoc-request-statement-video-not-original-copy-ID":"请手持原件拍摄。","pnk-supplydoc-request-statement-video-inconsistent-ID":"视频中手持证件与提交证件不一致，请确认后重新提交。","pnk-supplydoc-request-statement-video-incorrect-content":"视频未包含清晰的诉求，请重新拍摄后提交。","pnk-supplydoc-request-statement-video-incorrect-account":"视频中未准确说出当前账户信息，请重新提交。","pnk-supplydoc-request-statement-video-incorrect-date":"视频未包含当前日期或日期有错误, 请重新拍摄后提交。","pnk-supplydoc-request-statement-video-vague-content":"视频未按照要求读出声明内容，请重新拍摄后提交。","pnk-supplydoc-request-statement-video-multiple-faces":"声明视频出现多个人脸，请重新拍摄后提交。","pnk-supplydoc-request-statement-video-blocked-face":"声明视频未出现人脸或人脸被遮挡，请重新拍摄后提交。","idverify-appeal-not-meet-requirement":"你的身份认证人工申诉申请不符合要求。","idverify-appeal-video-statement-content-face":"1.手持有效证件信息页的自拍视频。<br/>\n2.请清晰地说出以下内容:<br/>\n“今天是 x 年 x 月 x 日，我申请实名认证我的币安账户(xxx@xxx.com/手机号) 。”","idverify-appeal-video-statement-content-jumio":"1.手持有效证件信息页的自拍视频。<br/>\n2.请清晰地说出以下内容:<br/>\n“今天是 x 年 x 月 x 日，我申请实名认证我的币安账户(xxx@xxx.com/手机号) 。”","idverify-appeal-video-statement-tips":"您上传的声明视频，需包含以下内容：","idverify-appeal-main-title":"身份认证人工申诉","idverify-appeal-have-problem-please-click":"请点击","pnk-withdraw_reject_supplydoc_add_another_bank_card":"近3个月内，您还使用了其他银行卡号，请继续添加。","pnk-withdraw-reject-appeal-supplydoc-card_and_proofs":"银行卡及交易证明","withdrawal_reject_delete_card_and_proofs":"确认删除卡号及其交易证明？","withdrawal_reject_card_count":"银行卡","withdrawal_reject_add_another_card_desc":"请添加近3个月内您在币安平台上所有充值银行卡卡号及其交易证明；请勿遗漏任何一张。","withdrawal_reject_add_another_card_button":"添加其他卡号","withdrawal_reject_bank_card_and_transaction_proof_title":"银行卡及交易证明","withdrawal-reject-device-proof-mobile-login-security-tips":"2. 您可在输入完密码点击登录后，再拍摄后续登录过程。","pnk-reject-reason-repeated-request":"账户已被手工删除，无需再做申请。","pnk-supplydoc-request-outstanding-debts":"您的账户中仍有未处理的欠款，请您再次确认您的杠杆账户或合约账户等。","pnk-others":"其他","pnk-supplydoc-request-assets-left-in-account":"您的账户中仍有数量可观的资产，请再次确认是否放弃您的资产。","pnk-supplydoc-request-stop-application":"您已申请中止或取消此操作，如需继续可以点击上传再次提交资料。","pnk-supplydoc-request-delete-other-account":"目前只支持删除当前账户，如需删除其他账户请登录该账户提交申请或寻求人工协助。","pnk-supplydoc-request-date-on-note-is-not-match":"字条上的账户信息与当前登录账户信息不一致。","pnk-supplydoc-request-need-current-date":"日期需为公历的当前日期，请勿填写生日或其他历法日期。","pnk-supplydoc-request-face-is-covered":"照片中未出现人脸或人脸无法辨识（有遮挡），请重新拍摄后上传。","deleacc_appeal_failed_title":"删除账户失败","deleacc_appeal_filled_account_is_not_exist":"您申请删除的账户不满足条件。","manual-appeal-card-not-consistent-actual-information":"您所提交的卡片信息与实际充值信息不符。","manual-appeal-card-actual-deposit-information":"您所提交的卡片信息与实际充值信息不符。","manual-appeal-submit-clear-front-photo":"请提交清晰的银行卡正面照片。","appeal-upload-photo-bank-card":"上传银行卡正面照片","fiat-deposit-page-button-next":"下一步","fiat-deposit-USD-content":"通过 SWIFT 进行银行转帐通常需要 1-4 个工作日，请耐心等候您的资金到帐。如果您的银行帐户在 4 个工作日内未收到资金，请再提交这张申诉表。","fiat-deposit-BRL-content":"BRL 银行转帐通常需要 1-2 个工作日，请耐心等候您的资金到帐。如果您的银行帐户在 2 个工作日后仍未收到提现资金，请再提交这张申诉表。","fiat-deposit-first-step-content":"选择法币和支付方式","fiat-deposit-EUR-content":"通过 SEPA 进行银行转帐通常需要 1-2 个工作日，请耐心等候您的资金到帐。如果您的银行帐户在 2 个工作日后仍未收到提现资金，请再提交这张申诉表。","fiat-deposit-GBP-content":"通过 Faster Payment 进行银行转帐通常需要一个工作日，请耐心等候您的资金到帐。如果您的银行帐户在一个工作日后仍未收到资金，请再提交这张申诉表。","appeal-fiat-deposit-appeal-title":"法币充值申诉","withdraw-not-credit-appeal-day-limit-notification":"通知","withdraw-not-credit-appeal-day-limit-title-end":"感谢您的谅解。","withdraw-not-credit-appeal-day-limit-BRL":"BRL 银行转帐通常需要 1-2 个工作日，请耐心等候您的资金到帐。如果您的银行帐户在 2 个工作日后仍未收到提现资金，请再提交这张申诉表。","withdraw-not-credit-appeal-day-limit-USD":"通过 SWIFT 进行银行转帐通常需要 1-4 个工作日，请耐心等候您的资金到帐。如果您的银行帐户在 4 个工作日内未收到资金，请再提交这张申诉表。","withdraw-not-credit-appeal-day-limit-GBP":"通过 Faster Payment 进行银行转帐通常需要一个工作日，请耐心等候您的资金到帐。如果您的银行帐户在一个工作日后仍未收到资金，请再提交这张申诉表。","withdraw-not-credit-appeal-day-limit-AUD":"AUD 银行转帐通常需要一个工作日，请耐心等候您的资金到帐。请耐心等候您的资金到帐。如果您的银行帐户在一个工作日后仍未收到提现资金，请再提交这张申诉表。","withdraw-not-credit-appeal-day-limit-EUR":"通过 SEPA 进行银行转帐通常需要 1-2 个工作日，请耐心等候您的资金到帐。如果您的银行帐户在 2 个工作日后仍未收到提现资金，请再提交这张申诉表。","fiat_withdraw_not_credit_appeal_transaction_date":"交易日期","manualAppeal-action-submit":"提交","fiat-withdraw-not-credit-appeal-not-meet-requirement":"您的法币提现未到账申诉不符合要求","withdraw-not-credit-appeal-reject-reason":"提现订单失败","withdraw-not-credit-appeal-day-limit-title":"亲爱的用户：","fiat_withdraw_not_credit_appeal_amount":"数量","fiat_withdraw_not_credit_appeal_orderid":"订单编号","fiat_withdraw_not_credit_appeal_orderid_placeholder":"请输入您的订单编号","fiat_withdraw_not_credit_appeal_currency":"币种","fiat_withdraw_not_credit_appeal_title":"法币提现未到账申诉","withdrawal-appeal-reject-did-not-meet-requirement":"您的提币申诉不符合要求。","pnk-bcb-appeal-reject-reason-no-binance-receiver-name":"由于您没有输入“Binance”作为收款人姓名，因此您的资金将在7个工作日内退还。","pnk-bcb-appeal-reject-reason-account-name-not-consistent-with-KYC-name":"转帐银行帐户名与您Binance帐户的身份验证名称不一致，因此您的资金将在7个工作日内退还。","pnk-bcb-appeal-reject-reason-using-SEPA":"您未使用SEPA进行银行转帐，资金将在7个工作日内退还。","pnk-bcb-appeal-reject-reason-first-time-deposit":"由于这是您首次从该银行帐户转账充值，您的转帐正在接受合规性审查，预计需要1-4个工作日。","BT&CC-appeal-card-info-title":"银行卡信息","BT&CC-appeal-i-understand-button":"我已知晓","BT&CC-appeal-select-credit-card-instruction-title":"银行卡充值失败","BT&CC-appeal-bank-info-your-bank-account-number-prompt":"这是指您发起转账的账户","BT&CC-appeal-bank-info-your-bank-account-number-desc":"请输入银行账号","BT&CC-appeal-bank-info-your-bank-account-number-title":"您的银行账号","BT&CC-appeal-transaction-date-prompt":"选择您发起交易的日期","BT&CC-appeal-bank-info-title":"银行信息","BT&CC-appeal-transaction-date-title":"交易日期","BT&CC-appeal-payment-credit-card":"信用卡","BT&CC-appeal-payment-bank-transfer":"银行转账","BT&CC-appeal-select-payment-title":"选择支付方式","deleacc_appeal_instruction_desc_2":"6）账户删除后请勿再向该账户充值任何资产，可能造成您的资产丢失并无法找回。","deleacc_appeal_instruction_desc_1":"5）如果您的账户已经成功申请币安卡，删除后将无法通过其他账户再次申请。","deleacc_appeal_over_limitation_instruction":"您尝试删除账户次数过于频繁，请24小时之后重新尝试。","unlock-appea-over-3-days-expired":"您的申诉链接已过期，请重新发起解禁账户申请，根据提示再提交申诉。","reset2fa-appeal-over-3-days-expired":"您的申诉链接已过期。请重置您的二次身份认证，然后在收到提示时再提交申诉。","deleacc_appeal_inconsistent_account_continue_button":"无法登录账户","deleacc_appeal_inconsistent_account_relogin_button":"登录想要删除的账户","deleacc_appeal_inconsistent_login_account_desc":"您申请删除的账户和当前登录账户不同。请登录需要删除的账户再次申请，如您无法登录该账户请选择“无法登录此账户”。","deleacc_appeal_inconsistent_login_title":"请确认","deleacc_appeal_check_assets_button":"查看资产","deleacc_appeal_considerable_amount_of_assets":"您申请删除的的账户仍有数量可观的资产，您可先<b>提取资产</b>后再继续申请。","deleacc_appeal_outstanding_debt":"您申请删除的账号有未还清的欠款记录，您可先<b>还清欠款</b>后再继续申请。","common_back_button":"返回","name-correction-appeal-main-title":"姓名修正申诉","name-correction-rejectreason-4":"抱歉，暂时无法为您修正姓名。","name-correction-rejectreason-3":"我们发现您提供的姓名部分拼写与认证信息不一致，请确认。","name-correction-appeal-correct-name-title":"修改后姓名","name-correction-rejectreason-2":"无法为您完成修正，您提供的姓名与认证信息有较明显出入。","manualAppeal-input-errorMessage-exceed":"已超出最大可输入字符数","manualAppeal-review-appealagain":"再次发起申诉","manualAppeal-review-successful-desc":"您的申诉审核已提交并通过。","name-correction-rejectreason-1":"无法为您完成修正，姓名修正需要与您的认证信息相符。","manualAppeal-review-successful-title":"审核通过","name-correction-require-after24h":"您在24小时内已申请过姓名修正。","name-correction-verify":"立即认证","name-correction-require-kyc":"在提交姓名修正申诉前，请先完成中级认证。","manualAppeal-not-meet-requirement":"不符合申诉要求","name-correction-appeal-instruction-desc-3":"1.法币相关业务暂时或永久降低额度或被禁用，<br/>2.C2C业务暂时或永久无法完成交易流程，<br/>3.数字货币提币暂时或永久额度降低或禁用，<br/>4.各类风险控制被重新触发可能导致的各种功能受阻。","name-correction-appeal-instruction-desc-2":"如有必要修正，请在应用前确保姓名填写正确。任何变更产生的后果可能包括但不限于以下情况：","name-correction-appeal-instruction-desc-1":"请注意，修正姓名成功后会自动重新触发各项认证流程；可能会暂时或永久对您相关功能的使用产生影响。在非必要的情况下请勿轻易修正您的姓名信息。","name-correction-appeal-last-name":"姓氏","name-correction-appeal-middle-name":"中间名","name-correction-appeal-first-name":"名字","name-correction-appeal-full-name":"全名","name-correction-appeal-original-name-title":"原姓名","fiat-deposit-appeal-forbidden-us-card-term":"您的卡片国家为美国。根据我们的使用条款，我们无法为这些地区的用户提供申诉服务。相反请在我们专用于美国客户的合作伙伴平台上注册。访问<b>https://binance.us/</b>并立即注册。","withdraw-not-credit-appeal-reject-reason-3":"您的退款已返还，请查看分发记录","withdraw-not-credit-appeal-reject-reason-1":"您的订单已成功，请耐心等待1-3个工作日","withdraw-not-credit-appeal-reject-reason-2":"如果订单金额没有收到，请联系银行确认是否有退回，并提供退回凭证予以客服进一步定位您的资金","chat_choose_option":"选择一个选项","chat_appeal_ongoing_appeal_title":"已有进行中的申诉","chat_appeal_understand":"我已知晓","chat_appeal_ongoing_appeal_description":"您只能就聊天权限的中止提交一次上诉。","chat_appeal_confirmation_text":"请在提交前确认申诉内容。您只能提交一次申诉。","chat_appeal_rude_wrongly_suspended":"误遭暂停","chat_appeal_rude_missing_deposit_withdrawals":"充值/提现丢失","chat_appeal_rude_others":"其他","chat_appeal_title":"有关{{policyname}}的申诉","chat_appeal_button_submit":"提交","chat_appeal_input_text":"请提供申诉背景。","chat_appeal_content":"申诉内容","chat_appeal_category":"类别","chat_appeal_instructions":"请填写以下表格提出申诉。","chat_appeal_rude_account_security":"紧急账户安全问题","chat_appeal_not_suspended_title":"你目前并未处于封禁状态","chat_appeal_not_suspended_description":"只有处于封禁状态的用户可以提交申诉。","appeal_auto_reject_reason_1":"长时间未提供补充材料。","bank-anti-fraud-form-desc":"此表达仅适用于反馈已确认的欺诈交易，如果您只是要求检索信息，请不要填写。","bank-anti-fraud-form-contact-info-title":"联系方式","bank-anti-fraud-form-bank-name":"银行/组织名称","bank-anti-fraud-form-network-error":"网络连接失败","bank-anti-fraud-form-too-many-attemps-desc":"您已提交多个重复请求。不得再次提交。","bank-anti-fraud-form-too-many-attemps-title":"尝试次数过多","bank-anti-fraud-form-back-button":"返回","bank-anti-fraud-form-main-title":"银行渠道欺诈样本收集","bank-anti-fraud-form-submit-success-desc":"您的反馈提交成功。我们会将处理结果以邮件的方式发送给您。","bank-anti-fraud-form-submit-success-title":"提交成功","bank-anti-fraud-form-warning-required-field":"必填项","bank-anti-fraud-form-submit-button":"提交","bank-anti-fraud-form-other-info-title-placeholder":"请具体描述您想补充的信息。","bank-anti-fraud-form-require-info-type-other":"其他","bank-anti-fraud-form-require-info-type-3ds":"3DS通过","bank-anti-fraud-form-require-info-type-kyc-time":"身份认证完成时间","bank-anti-fraud-form-require-info-type-registration-date":"账户注册时间","bank-anti-fraud-form-require-info-type-ip":"订单IP地址","bank-anti-fraud-form-require-info-type-email":"邮箱地址","bank-anti-fraud-form-require-info-type-name":"姓名","bank-anti-fraud-form-require-info-type-placeholder":"请选择信息类型","bank-anti-fraud-form-require-info-type-title":"信息类型","bank-anti-fraud-form-require-info":"我需要币安提供用户的相关信息。","bank-anti-fraud-form-optional":"(选填)","bank-anti-fraud-form-other-info-title":"补充信息","bank-anti-fraud-form-confirm-button":"确认","bank-anti-fraud-form-delete-info":"请确认您想删除此行数据？","bank-anti-fraud-form-save-button":"保存","bank-anti-fraud-form-cancel-button":"取消","bank-anti-fraud-form-channel-placeholder":"请输入交易渠道","bank-anti-fraud-form-transaction-info-title":"交易信息","bank-anti-fraud-form-amount-placeholder":"支出","bank-anti-fraud-form-full-cardno-button":"切换至输入全卡号","bank-anti-fraud-form-last4-cardno-placeholder":"请输入后4位","bank-anti-fraud-form-first6-cardno-placeholder":"请输入前6位","bank-anti-fraud-form-first6last4-cardno-title":"银行卡前6后4位","bank-anti-fraud-form-first6last4-cardno-button":"切换至输入银行卡前6后4位","bank-anti-fraud-form-full-cardno-title-placeholder":"输入银行卡卡号","bank-anti-fraud-form-full-cardno-title":"银行卡全卡号","bank-anti-fraud-form-bank-card-info-title":"银行卡卡号信息","bank-anti-fraud-form-no-item":"无数据","bank-anti-fraud-form-add-item":"添加","bank-anti-fraud-form-action":"操作","bank-anti-fraud-form-channel":"渠道","bank-anti-fraud-form-transaction-id":"交易 ID","bank-anti-fraud-form-date":"日期","bank-anti-fraud-form-amount":"金额","bank-anti-fraud-form-bank-card-no":"银行卡号","bank-anti-fraud-form-fraud-detail-title":"欺诈信息","bank-anti-fraud-form-email-placeholder":"请输入邮件地址","bank-anti-fraud-form-email":"邮箱地址","bank-anti-fraud-form-department-placeholder":"请输入部门","bank-anti-fraud-form-department":"部门","bank-anti-fraud-form-bank-name-placeholder":"请输入银行/组织名称","manualAppeal-uid-nonkyc":"该账户未进行身份认证。","manualAppeal-selects-verified-account-desc":"我已有一个已经完成身份认证的币安账号。","manualAppeal-before-submit-warning":"根据<a href=\"/##/terms\" target=\"_blank\">币安服务条款</a>，每一名用户同一时间只能开立一个主账户。在申诉审核成功后，币安保留在 7 天内删除任何不符合我们条款的重复账户的权利。<br/>如果您发现您的账户违反了我们的条款，请尽快从账户中提取您的资产，以防造成资产损失。","manualAppeal-review-successful-btn":"知道了","manualAppeal-card-video-upload-title":"上传手持银行卡声明视频","fiat-deposit-appeal-card-video-statement-desc":"1. 手持银行卡，并保证您的脸和银行卡卡号可清晰识别。<br/>2. 请清晰地说出以下内容:<br/>“今天是x年x月x日，我的姓名是xxx。我的银行卡前6位是xxx，后4位是xxx。我正在通过人工申诉，恢复我的币安账户（xxxx@xx.com/手机号）的法币充值功能”。","fraud-chargeback-appeal-main-title":"银行通知申诉","fraud-chargeback-appeal-revocation-certificate-button":"银行撤销证明","fraud-chargeback-appeal-arrears-amount-title":"欠款金额","pnk-fraud-chargeback-appeal-reject-reason-info-not-relevant":"提交的银行卡或对账单信息与相关诈骗/拒付交易的卡号不符","pnk-supplydoc-request-revocation-certificate-no-trade-detail":"提交的撤销证明未显示相关交易信息","manualAppeal-review-successful-note":"您的银行通知申诉已审核通过。","manualAppeal-ok":"同意","pnk-supplydoc-request-revocation-certificate-no-cancel":"提交的信息无法证明您的拒付已取消。","manualAppeal-review-successful":"审核通过","fraud-chargeback-appeal-card-pic-note-1":"请上传清晰可辨的照片，包含个人姓名和银行卡号。","manualAppeal-try-later":"请稍后再试。","manualAppeal-application-failed":"申诉失败","fraud-chargeback-appeal-transaction-screenshots-desc":"1.请上传带有个人姓名和银行卡号的交易截图（可分两页截屏）。<br/>2.若没有充值成功的记录，请提供充值失败的记录截图。","fraud-chargeback-appeal-transaction-list-desc":"请提供银行账户对账单，包括个人姓名、卡号和之前在币安的交易记录。","manualAppeal-reason":"原因：","fraud-chargeback-appeal-card-pic-upload":"银行卡正面","fraud-chargeback-appeal-card-pic-note-2":"为保护您的银行卡信息，上传申诉验证文件时请勿显示您的完整卡号和安全代码(CVV)。","fraud-chargeback-appeal-cardno-title":"输入银行卡卡号","fraud-chargeback-appeal-card-info-title":"输入卡号并上传银行卡的照片","fraud-chargeback-appeal-id-document-upload-note-2":"1. 上传文件请勿超过8份。<br/>2. 文件大小不得超过5MB。支持的文件格式为 JPG/JPEG/PNG。","fraud-chargeback-appeal-id-document-upload-note-1":"请上传清晰可辨的个人证件信息页（包含姓名和照片）。","fraud-chargeback-appeal-selfie-upload":"带声明的自拍照","fraud-chargeback-appeal-id-document-title":"上传认证者有效证件","fraud-chargeback-appeal-cardno-full-placeholder":"请输入完整的银行卡号","fraud-chargeback-appeal-deduction-agreement-button":"已签署的扣款协议","fraud-chargeback-appeal-revocation-certificate-request":"1.上传文件请勿超过8份。<br/>2.文件大小不得超过10MB。支持的文件格式为PDF/JPG/JPEG/PNG。<br/>3.请上传完整清晰的文件。","fraud-chargeback-appeal-selfie-with-a-note-content":"1.清晰完成个人手写声明，详细说明今日日期，如下所示：“YY年MM月DD日，我为个人账户xxxx@xxx/手机号码xxxx提请银行通知申诉。”","fraud-chargeback-appeal-revocation-certificate-term-3":"3.申诉文件经我方批准，您的账户提现功能将获得恢复。","fraud-chargeback-appeal-revocation-certificate-term-1":"1.您承认已撤销与银行的争议","fraud-chargeback-appeal-revocation-certificate-title":"上传银行撤销证明","fraud-chargeback-appeal-revocation-certificate-term-2":"2.银行须出具已撤销争议的信函或声明。","fraud-chargeback-appeal-deduction-agreement-agree":"我同意上述声明","fraud-chargeback-appeal-deduction-agreement-term-4":"由于我们平台系统出错引起的争议，个人账户不会被终止。针对该问题，个人账户将进行全面审查。","fraud-chargeback-appeal-deduction-agreement-term-3":"3.争议金额扣除后，个人账户提现功能将恢复3天，以便提取剩余资产。之后我们将审查您提供的所有文件和资料，以确定是否继续为您提供服务。","fraud-chargeback-appeal-file-upload":"上传文件","fraud-chargeback-appeal-date":"时间","fraud-chargeback-appeal-coin":"币种","fraud-chargeback-appeal-amount":"数量","fraud-chargeback-appeal-deduction-agreement-title":"扣款协议","fraud-chargeback-appeal-order-id":"订单编号","fraud-chargeback-appeal-deduction-agreement-term-1":"1.您同意在提交此申诉之前，将相关USDT争议金额退回到个人现货钱包。","fraud-chargeback-appeal-deduction-agreement-term-2":"2.币安已征得您的同意，从您的现货钱包账户中扣除相关争议金额。","pnk-supplydoc-request-card-video-no-holding-card":"声明视频拍摄时未手持银行卡，请重新拍摄后提交。","fiat-deposit-PHP-content":"PHP的银行转账通常需要一个工作日，请耐心等待您的资金到账。如果您的银行帐户在一个工作日后仍未收到资金，请再提交这张申诉表。","BT&CC-appeal-date-greater":"您选择的交易日期晚于当前时间。","pnk-supplydoc-request-orfiatc2c":"如果您没有数字货币的充值记录，您也可以选择提供法币或c2c的充值记录。","withdrawal-appeal-kycinfo-confirm-step1":"身份信息认证","manualAppeal-most-recent-deposit-video-content-orfiatc2c":"5. 如果您没有数字货币的充值记录，您也可以选择提供法币或c2c的充值记录。法币充值记录需提供银行/第三方平台的转帐视频。c2c充值记录视频中需提供相对应银行对帐单（包括姓名、交易日期和金额）。","withdrawal-appeal-forbidden-currentacc":"请勿添加当前登录账户。","withdrawal-appeal-next-step":"下一步","withdrawal-appeal-forbidden-kycpassacc":"<b>accountinfo</b>账户已完成身份认证，请返回上一步选择已完成认证账户。","withdrawal-appeal-uploadinfo-step2":"上传信息","bank-anti-fraud-form-warning-maxadd":"已超出最大可输入行数量。","fiat-deposit-appeal-bank-additionainfo-tips":"请说明您对此交易提出异议的原因：","fiat-deposit-appeal-bank-deduction-button":"扣除现已开启","fiat-deposit-appeal-bank-additionainfo-placeholder":"请尽量提供更多细节，帮助我们确定问题成因。","manualAppeal-deposit-login-video-tips":"使用其他设备录制视频，不要使用任何屏幕录像软件。","bank-anti-fraud-form-iban":"国际银行账户号码","bank-anti-fraud-form-warning-email-not-allowed":"您的邮箱域名暂不支持提交此反馈，请联系相关人员。","manualAppeal-reset2fa-appeal-deposit-video-title":"首充视频","manualAppeal-reset2fa-appeal-video-tutorial":"视频教程","manualAppeal-reset2fa-appeal-upload-file":"上传文件","manualAppeal-reset2fa-appeal-not-meet-desc":"您上传的信息不符合要求，请重试。","manualAppeal-reset2fa-appeal-additional-information-placeholder":"请描述您的申诉原因","manualAppeal-reset2fa-appeal-additional-information-desc":"补充信息，如果您的声明视频中出现了多个人脸，请解释出现多人脸的原因。","manualAppeal-reset2fa-appeal-additional-information-title":"补充信息","manualAppeal-reset2fa-appeal-security-questions-ip-title":"账号注册 IP","manualAppeal-reset2fa-appeal-security-questions-date-title":"账户注册日期","manualAppeal-reset2fa-appeal-security-questions-title":"安全问题","manualAppeal-reset2fa-appeal-device-information-format":"上传不超过 5MB 的 .jpg/.jpeg/.png 文件","manualAppeal-reset2fa-appeal-device-information-desc":"上传一张您帐户常用设备的图片，设备信息请包含（操作系统、品牌、型号和浏览器名称/版本）。","manualAppeal-reset2fa-appeal-optional":"(选填)","manualAppeal-reset2fa-appeal-statement-video-format":"上传不超过 30MB 的 .mp4/.mov/.rmvb 文件格式。","manualAppeal-reset2fa-appeal-statement-video-desc":"请上传视频信息，账户认证记录中出现的每个人需出现在同一段视频中。<br/><br/>请注意：<br/> - 所有的人都需要出现在同一个视频中。<br/>- 提供以下内容：<br/> 1.每个人需手持身份证件 <br/>2. 并清楚地说出“今天是 X 年 X 月 X 日，我正在申请[解锁账户/重置谷歌验证/重置邮箱验证/重置手机验证]的操作。“<br/>如果您不会读英语，请用英语在一张纸上写下指定的文字，然后用您的母语来读。","manualAppeal-reset2fa-appeal-statement-video-title":"声明视频","manualAppeal-reset2fa-appeal-upload-file-format":"文件大小不得超过 {{size}} MB，且文件格式必须为 .mp4/.mov/.rmvb。","manualAppeal-reset2fa-appeal-device-information-title":"设备信息","manualAppeal-reset2fa-appeal-deposit-video-desc":"请上传包含以下内容的视频：<br/> 1.请不要使用录屏功能录制此视频，登录过程中请勿泄露您的账号密码。您可以在录制时隐藏密码。<br/>2. 找到您的第一笔充值记录并录制视频。视频必须包含一下内容：<br/> - 充值记录对应的其他平台（非币安）的登录过程。<br/>- 对应的提币信息（TxID、日期、金额）。<br/> - 确保提币信息与币安充值信息一致。<br/> 3. 如果您没有数字货币充值记录或找不到第一笔充值记录，<span>请点击此处。</span>","manualAppeal-most-recent-deposit-video-tips-1":"2. 请找到任何一笔3个月前的币安充值纪录，如果您三个月前没有充值记录，请找到您的第一笔充值纪录，并录制以下的视频：","manualAppeal-most-recent-deposit-video-tips-2":"1. 请注意，为了您的资金安全，请不要使用录屏软件拍摄视频，也不要在登录过程中泄露您的账户密码。您可以在拍摄视频时隐藏密码。","manualAppeal-most-recent-deposit-video-no-crypto":"没有数字货币的充值记录?","pnk-supplydoc-request-finish-kyc":"请完成身份验证。","manualAppeal-most-recent-deposit-video-no-crypto-popup":"您也可以选择提供法币或c2c的充值记录。请注意，上述 3 个月的要求仍然适用。<br/>法币充值记录需提供银行/第三方平台的转帐视频。<br/>C2C充值记录视频中需提供相对应银行对帐单（包括姓名、交易日期和金额）。","pnk-supplydoc-request-withdraw-restored":"您的提现功能已经恢复","pnk-supplydoc-request-contact-cs":"请联系客服支持","pnk-supplydoc-request-locallanguage":"手持声明不符合要求，需要本人口诉。如果您不会说英语，可以使用当地语言。","pnk-supplydoc-request-noscreenrecording":"为了您的资讯安全，请不要使用录屏软件拍摄视频。请重新拍摄后上传。","manualAppeal-most-recent-deposit-video-tips-1.5":"登录充值对应的转出平台 (非币安）找到并展示对应的提币记录详情 (full TxID, 日期, 金额）并确认与币安充值记录的信息一致","manualAppeal-most-recent-deposit-video-tips-1-1":"-登录充值对应的转出平台 (非币安）<br/>-找到并展示对应的提币记录详情 (full TxID, 日期, 金额）<br/>并确认与币安充值记录的信息一致。","withdrawal-appeal-noticement":"您的账户存在异常行为，为确保资金安全，暂时无法提现。请完成身份认证恢复提现功能，如无法完成认证可进行申诉。","chargeback-fraud-appeal-noticement":"We received a fraud/chargeback report of your card purchase on our platform, your account withdrawal function has been disabled currently. In order to withdraw the remaining funds in your account, we would like you to submit an appeal.","withdrawal-human-reject-appeal-noticement":"您的账户可能存在风险，为确保资金安全，暂时无法提现。您可通过申诉恢复提现功能。","facial-verification-failed-appeal":"人脸失败申诉","withdrawal-appeal-previous":"上一步","manualAppeal-statement-video-face-failed-note-4":"“今天是年/月/日，请帮我完成我币安帐户的认证。 ”","manualAppeal-please-follow":"请遵循以下说明：","facial-verification-failed-appeal-selfie-notes":"1. 自拍一张表情自然的照片<br/>2. 确保你的整个脸都清晰可见且居中，并确保您的眼睛是睁开的状态<br/>3. 请不要使用您的ID照片截图 <br/>4. 请不要掩盖您的面部（免冠/无美颜滤镜/无遮挡/无头饰）","manualAppeal-refer-photo":"参考照片","manualAppeal-other-important":"重要提示","manualAppeal-statement-video-face-failed-note-1":"请遵循以下说明：","manualAppeal-statement-video-face-failed-note-3":"2. 请清晰地说出以下内容:","manualAppeal-statement-video-face-failed-note-2":"1.手持有效证件信息页的自拍视频。","facial-verification-failed-appeal-selfie":"您最近的一张自拍照","facial-verification-failed-appeal-selfie-format":"文件不大于5120KB，支持的文件格式为 .jpg/.jpeg/.png。","manualAppeal-submitted-success-desc--face-failed":"审核将在##个工作日内完成，请耐心等待。我们会将审核结果以短信或邮件的方式发送给您。","pnk-supplydoc-request-selfie-not-qualify":"照片内容不符合要求，请重新拍摄后上传。","manualAppeal-statement-video-purchase-kyc-note-1":"请按以下要求录制一段视频：<br/>1.手持有效证件信息页的自拍视频。<br/>2. 请清晰地说出以下内容:","manualAppeal-review-successful-note-face-failed":"您的人脸失败申诉已审核通过。","facial-verification-failed-appeal-additional-purchased-reason":"请问您为什么不使用您的个人信息进行认证？","facial-verification-failed-appeal-purchase-history":"购买记录","manualAppeal-statement-video-purchase-kyc-note-2":"“本人XXX (姓名), 是XXX (国家）的公民在年/月/日郑重声明如下：我确认我通过人工申诉所提交的讯息都是真实的。我理解在声明中作虚假陈述是有法律责任的。 ”","facial-verification-failed-appeal-purchase-history-notes":"请您提供当时购买KYC的转账记录以及购买聊天记录。转账和聊天记录必须要包含日期。","facial-verification-failed-appeal-account-info":"账户信息确认","manualAppeal-appeal-now":"立即申诉","manualAppeal-entrance-resubmit-info":"需要补充资料！","manualAppeal-entrance-resubmit":"重新提交","manualAppeal-entrance-wait-info":"您的申请正在审核中，请耐心等待，我们会将审核结果以短信和邮件的方式发送给您。","manualAppeal-entrance-view-more":"查看更多","manualAppeal-withdrawal-suspended":"提币功能暂不可用","facial-verification-failed-appeal-pnk-reject-reason-1":"您的人脸识别已经通过了","facial-verification-failed-appeal-pnk-reject-reason-2":"请联系客服支持","facial-verification-failed-appeal-pnk-reject-reason-3":"您提交的资料中有关键信息被编辑。","deposit-not-credit-appeal-reject-reason-4":"您的订单已取消，请勿重复提交","deposit-not-credit-appeal-reject-reason-6":"您的订单处理时间为T+1个工作日，请耐心等待","deposit-not-credit-appeal-reject-reason-7":"您的订单未收到，请耐心等待银行处理退款5-7个工作日会返回您的银行账户，或者联系您的银行recall 这笔资金","deposit-not-credit-appeal-reject-reason-12":"您的充值需要处理4个工作日，请耐心等待.请您耐心等待。","deposit-not-credit-appeal-reject-reason-11":"请联系Banxa 客服解决您的问题","deposit-not-credit-appeal-reject-reason-10":"请完成您的KYC认证，谢谢您!","deposit-not-credit-appeal-reject-reason-8":"您的问题需要联系在线客服进一步帮助您","deposit-not-credit-appeal-reject-reason-5":"您的订单未收到，请联系您的银行或recall 这笔订单","manualAppeal-selects-desc":"请确认当前账户是否由您本人完成身份认证，如与实际情况不符将造成审核失败。","manualAppeal-selects-me":"是我本人","manualAppeal-userid-upload-title":"您的有效证件","manualAppeal-resubmit-appeal":"重新申诉","manualAppeal-submitted-success-title":"已提交","manualAppeal-most-recent-deposit-video-tips-3":"如您没有任何加密货币充值记录，请点击此处提供您的法币或 C2C 充值历史记录。","manualAppeal-most-recent-deposit-video-tips":"请遵循以下说明：","manualAppeal-most-recent-deposit-video-title":"充值记录视频","manualAppeal-file-request-for-account-user":"上传文件不大于5M，支持的文件格式为.jpg/.jpeg/.png。","manualAppeal-userid-upload-tips":"请遵循以下说明：<br/>1. 您本人的证件正反面照片。<br/>2. 您本人手持证件的自拍照。","manualAppeal-file-format":"上传文件不大于5M，支持的文件格式为.jpg/.jpeg/.png。","manualAppeal-verified-id-upload-tips":"请遵循以下说明：<br/>1. 认证者的证件正反面照片。<br/>2. 认证者手持证件的自拍照。","manualAppeal-no-more-than-eight":"不超过8张照片","manualAppeal-risk-warning":"由于当前账号可能存在使用他人认证信息的平台禁止行为，币安将有权在此次申请通过之后，禁用当前账户。","manualAppeal-verified-id-upload-title":"认证者有效证件","withdrawal-reject-safety-QA-registration-IP-additional":"点击账户安全 - 账户活动 - 近期账户活动查看","withdrawal-reject-safety-QA-registration-IP":"当前账号注册IP","withdrawal-reject-safety-QA-registration-time":"当前账号注册时间","manualAppeal-video-format":"文件不大于30MB，支持的文件格式为.mp4/.mov/.rmvb。","manualAppeal-selects-notMe":"不是我本人","manualAppeal-statement-video-upload-title":"声明视频","manualAppeal-file-size-over-limit":"文件大小超过上限。","manualAppeal-file-format-wrong":"格式不正确，请重新上传。","pnk-supply-withdrawal-reject-no-need-to-upload":"无需上传此文件。","manualAppeal-photo-delete-title":"您确定要删除此图片吗？","manualAppeal-file-delete-title":"您确定要删除这个视频文件吗？","manualAppeal-file-upload-fail":"上传失败，请重新上传。","manualAppeal-submission-failed":"提交失败","manualAppeal-contact-cs":"联系客服","manualAppeal-cancel":"取消","manualAppeal-upload-network-error":"由于网络错误提交失败。请联系客服。","pnk-supplydoc-kycid-hold-id":"自拍时请举起并出示身份证。","pnk-supplydoc-request-deposit-vedio-3mon-ago":"请以视频格式上传至少3个月前的存款证明。","pnk-supplydoc-request-deposit-vedio-fiat-require":"请提供法币交易记录，包括个人姓名、信用卡/借记卡对应照片、银行卡的前6位和后4位数字、以及持卡人信息或个人网上银行交易截图。","pnk-supplydoc-statement-vedio-id-phone-different":"视频中所述的手机号与您提供的个人认证信息中的不符。","pnk-supplydoc-statement-vedio-id-not-clear":"身份证信息不清晰。","pnk-supplydoc-statement-vedio-id-no-sound":"该视频没有声音。","pnk-supplydoc-statement-vedio-id-local-language":"如果不会说英语，请使用母语录制视频并手持英文手写声明。","pnk-supplydoc-statement-vedio-id-edit-tool":"请勿使用任何视频编辑工具处理视频。","pnk-supplydoc-statement-vedio-id-country-different":"视频中显示的身份证签发国/地区与个人认证信息的国家/地区不符。请重试。","pnk-supplydoc-statement-vedio-id-no-face":"请确保在视频画面中同时显示个人面部与所持身份证。","pnk-supplydoc-statement-vedio-email":"请在视频中清晰阐述正确的电子邮箱。","pnk-supplydoc-statement-vedio-date":"请在视频中清晰阐述当天日期。","pnk-supplydoc-request-deposit-vedio-withdraw-vedio":"如果无法提供充值视频，请上传3个月前录制的提现视频。","pnk-supplydoc-statement-vedio-hold-id":"请在视频中手持身份证。","pnk-supplydoc-request-deposit-vedio-p2p-require":"请提供包含C2C交易历史记录和银行转账记录的C2C充值记录。","pnk-supplydoc-request-deposit-vedio-notbelong-current-acc":"提交的充值视频与当前账户不符。请上传新视频。","pnk-supplydoc-request-deposit-vedio-missing-txidamountdate":"充值视频缺少TxID、金额或日期等信息。","pnk-supplydoc-kycid-same-as-kyc":"请提供与此前认证账户相同的身份证。","pnk-supplydoc-kycid-back-page":"请上传身份证背面。","pnk-supplydoc-kycid-front-page":"请上传身份证正面。","fiat-deposit-appeal-reject-suspicious-appeal-cardbin":"很遗憾，您的申诉失败。请使用其他银行卡重新尝试。","facial-verification-failed-appeal-reject-face-pass":"您的人脸验证已经完成，无需申诉","manualAppeal-upload-failed-network-error":"网络错误，## 提交失败。","facial-verification-failed-appeal-sow-startnow":"立即开始","facial-verification-failed-appeal-sow-pending":"待确认","facial-verification-failed-appeal-sow-edit":"编辑","facial-verification-failed-appeal-sow-note":"请完成资产来源声明流程。","facial-verification-failed-appeal-sow-accumulate-net-worth-inheritance":"遗产","facial-verification-failed-appeal-sow-accumulate-net-worth-realestate":"房地产","facial-verification-failed-appeal-sow-title":"资产来源","facial-verification-failed-appeal-sow-accumulate-net-worth-shares":"股份","facial-verification-failed-appeal-sow-accumulate-net-worth-dividends":"股息","facial-verification-failed-appeal-sow-accumulate-net-worth":"您如何累积预估的净资产总额？","facial-verification-failed-appeal-sow-aim-cash-out":"兑现我的加密货币","facial-verification-failed-appeal-sow-aim-trading-by-other-exchanges":"在其他交易平台进行交易","facial-verification-failed-appeal-sow-accumulate-net-worth-salary":"工资","facial-verification-failed-appeal-sow-aim-trading":"交易","facial-verification-failed-appeal-sow-aim":"您使用币安的目的是什么？","facial-verification-failed-appeal-sow-aim-investing":"投资","facial-verification-failed-appeal-sow-aim-business":"商业","facial-verification-failed-appeal-sow-complete":"完成","manualAppeal-refresh":"刷新","fraud-chargeback-appeal-deduction-update-notice":"待扣除金额已更改。请刷新页面后重试。","manualAppeal-amount-change":"金额已更改","facial-verification-failed-appeal-sow-accumulate-net-worth-investment":"来自虚拟货币交易活动的投资回报","towfa-appeal-failed-page-reset-title":"重置安全项失败","towfa-appeal-failed-page-reason":"拒绝原因：","towfa-appeal-failed-page-unlock-title":"解禁账户失败","towfa-appeal-failed-page-btn":"申诉","towfa-appeal-failed-page-desc":"请您查看拒绝原因并提交申诉。","fiat-deposit-appeal-submit-error-code-315028":"请确认您提供的卡号与您充值失败的卡号一致。","manualAppeal-statement-video-read-content":"“今天是YYYY年MM月DD日，我确认这是本人在操作。我正在就本人币安账户xxx@xxx.com的问题与币安联系”","manualAppeal-bank-card":"银行卡","manualAppeal-announcement":"公告","manualAppeal-submitted-success-desc":"审核将在##个工作日内完成，请耐心等待，我们会将审核结果以短信和邮件的方式发送给您。","manualAppeal-announcement-detail":"我们在此提醒各位用户请严格遵守<a href=\"/##/terms\" target=\"_blank\">币安使用条款</a>。币安有权在未经用户同意或提前告知的情况下禁用（取消）用户个人账户，其中原因包括：币安怀疑此类账户违反本条款、币安隐私政策或任何适用法律法规。<br/>申诉审核成功后，币安有权在7天内禁用不符合我们使用条款的个人账户。<br/>如发现自己的账户违反了我们的使用条款，请尽快提现资产，以免造成资产损失。","manualAppeal-announcement-agree":"我已阅读并理解公告","fraud-chargeback-appeal-transaction-screenshots-desc-3":"3.若没有充值成功的记录，请提供充值失败的记录截图。","fraud-chargeback-appeal-transaction-list-desc-3":"2. 请上传PDF版本或纸质的拍照版本。","fraud-chargeback-appeal-transaction-screenshots-desc-2":"2.近三个月在我们平台充值成功的交易明细截图（银行转账明细）。","fraud-chargeback-appeal-transaction-screenshots-desc-1":"1.请上传带有个人姓名和银行卡号的交易截图（可分两页截屏）。","fraud-chargeback-appeal-transaction-list-desc-1":"请上传带有以下内容的文件","fraud-chargeback-appeal-transaction-list-desc-2":"1.请提供过去3个月内签发的信用卡账单，须包含个人全名、卡号的前6位和后4位以及个人币安账户的充值与提现的交易记录。","manualAppeal-userid-upload-tips-3":"2. 您本人手持证件的自拍照。","appeal-upload-photo-bank-card-tips1":"请上传带有以下信息的照片","manualAppeal-userid-upload-tips-1":"请上传：","manualAppeal-userid-upload-tips-2":"1. 您本人的证件正反面照片。<br/>","appeal-upload-photo-bank-card-tips2":"该卡两面的照片须包含个人全名、卡号的前6位和后4位。<br/>为保障账户信息安全，上传申诉验证文件时请勿显示完整卡号和安全代码(CVV)。","manualAppeal-appeal-title":"申诉","manualAppeal-common-material-approved":"文件已获批准。","manualAppeal-common-material-reject":"此文件未获批准，请重试。","pnk-supplydoc-kycid-retake":"请重新拍摄，并再次上传一张持身份证的实时自拍。","pnk-supplydoc-request-transaction-screenshots-no-account-and-name-info":"您提交的文件中未包含卡号（需显示前 6 位和后 4 位）。请重新提交文件，并确保其中包含银行名称/标识、您的全名以及银行卡号（需与您在申诉材料中填写的卡号相符）。（前 6 位和后 4 位）","pnk-supplydoc-request-transaction-screenshots-full-info":"请提交一张银行卡的清晰照片，照片中需包含银行名称/银行标识、全名以及卡号（需与您在申诉中输入的卡号相符）。（前 6 位和后 4 位）","pnk-supplydoc-request-statement-video-physical-card-detials":"请在手持实体银行卡（包括银行标志、名称和卡号）的同时露脸，所有信息必须与您在申诉中提供的信息相符，且必须在视频中清晰可见。","pnk-supplydoc-request-transaction-screenshots-both-side-full-info":"请提交银行卡正反两面的完整图片，须包含银行名称/标志、您的全名以及卡号，卡号应与您在申诉中提供的卡号一致。","pnk-supplydoc-request-statement-video-virtual-card-detials":"请录制一段视频，向我们展示该虚拟卡属于您。为此，您可以展示您登录银行账户或手机银行App的流程（请遮盖登录密码），然后展示您的全名和您在申诉中提供的卡号（前6位和后4位）。","pnk-supplydoc-request-statement-video-wrong-card":"视频中的卡号与您在申诉中提供的卡号不一致。","pnk-supplydoc-request-transaction-screenshots-no-account-or-name-info":"文件中没有卡号或卡号不完整（请显示前6位和后4位数字）。","pnk-supplydoc-request-transaction-screenshots-not-meet-requirement":"文件中没有姓名或姓名不完整。","manualAppeal-reset2fa-appeal-deposit-video-modal-desc":"您可以提供 3 个月前的第一笔充值记录，您也可以选择提供法币或 C2C 的充值记录。请注意，记录必须提供 3 个月之前的。<br/>法币充值记录需要提供银行/第三方平台的转帐视频。<br/>C2C充值记录视频中需要提供相应的银行交易流水（包括姓名、交易日期和金额）。","name-correction-appeal-card-info":"如申请币安银行卡，请根据个人官方证件的拉丁字母填写姓名。","fake-id-reason-1":"身份证头像没有任何安全全息图","fake-id-reason-4":"身份证字体大小不一致","fake-id-reason-5":"机读码(MRZ)缺失或不符合格式","fake-video-common-reason-4":"伪造视频","fake-cardvideo-reason-1":"由于持银行卡的手经过编辑，判定视频经过编辑","fake-cardphoto-reason-12":"生效日期缺失","fake-video-common-reason-3":"视频由多个片段组成，判定经过剪辑","fake-cardphoto-reason-11":"到期日缺失","fake-video-common-reason-1":"由于持身份证的手经过编辑，判定视频经过编辑","fake-id-reason-3":"卡片设计应该覆盖用户身份证照片","fake-selfie-reason-2":"持身份证的手经过编辑","fake-video-common-reason-2":"视频有黑边","fake-cardphoto-reason-8":"芯片颜色与官网样本存在差异","fake-cardphoto-reason-9":"印在银行卡上的姓名和卡号模糊不清","fake-selfie-reason-1":"自拍取自用户身份认证","fake-cardphoto-reason-10":"银行卡的安全码缺失","fake-cardphoto-reason-7":"发卡银行与上传的银行卡BIN号不一致","fake-selfie-reason-3":"自拍经过PS处理","fake-cardphoto-reason-4":"字体颜色与官网样本存在差异","fake-onlinebankstatement-reason-4":"网上银行截图列出其他用户，判定姓名经过编辑","fake-cardphoto-reason-5":"芯片与银行卡号之间没有空格","fake-cardphoto-reason-1":"银行卡字体大小不一致","fake-onlinebankstatement-reason-3":"经比对字体大小与网上银行截图的其他字母存在差异，判定名字经过编辑","fake-onlinebankstatement-reason-5":"经判断，交易日期信息经过编辑，原因是交易发生在不存在的日期（如2月30日）","fake-bankstatement-reason-7":"声明的字体大小不一致","fake-cardphoto-reason-2":"银行卡字体颜色不一致","fake-id-reason-8":"用户编辑自拍用作身份证照","fake-id-reason-6":"出生日期与印尼身份证(NIK)上显示不一致","fake-cardphoto-reason-3":"字体大小与官网样本存在差异","fake-cardphoto-reason-6":"银行卡上的某些字符模糊不清","fake-id-reason-9":"身份证样式与在线查询结果存在差异","fake-id-reason-10":"主要身份证件照片与辅助身份证件照片不匹配","fake-onlinebankstatement-reason-2":"当月同一日期出现多笔交易","fake-onlinebankstatement-reason-6":"网上银行截图的字体大小不一致","fake-bankstatement-reason-4":"与声明列出的姓名不符，判定名字经过编辑","fake-id-reason-11":"到期日与出生日期不匹配","fake-id-reason-13":"身份证照与官网显示存在差异","fake-id-reason-12":"他人出现在身份证照中","fake-id-reason-14":"身份证照成分比例不对","fake-bankstatement-reason-6":"顶点银行(Zenith Bank)对账单显示银行卡号","fake-id-reason-15":"身份证签名与身份证姓名不符","fake-id-reason-16":"身份证缺失签发日期","fake-id-reason-17":"辅助身份证明文件照片经过编辑","fake-id-reason-19":"用户拥有阿联酋公民身份，而机读码(MRZ)以非公民身份的“IL”开头","fake-onlinebankstatement-reason-1":"交易详情（例如，日期、金额等）是复制粘贴的","fake-bankstatement-reason-2":"当月同一天出现多笔交易","fake-bankstatement-reason-5":"经判断，交易日期信息经过编辑，原因是交易发生在不存在的日期（如2月30日）","fake-bankstatement-reason-1":"交易详情（例如，日期、金额等）是复制粘贴的","fake-id-reason-2":"小照片应该是黑白的","fake-id-reason-18":"机读码(MRZ)第二行与第一、三行不符","fake-id-reason-7":"用户裁剪自拍用作身份证照（可看到右侧的裁剪线）","fake-bankstatement-reason-3":"经比对字体大小与银行对账单的其他字母存在差异，判定姓名经过编辑","fraud-chargeback-appeal-revocation-certificate-dispute-list":"争议订单的完整列表如下所见。","manualAppeal-no-more-than-eight-file":"不超过8份文件。","manualAppeal-additional-format":"文件大小不超过30MB，支持的文件格式为.jpg/.jpeg/.png/.mp4/.mov/.rmvb。","facial-verification-failed-appeal-purchase-history-notes-2":"截图须包括日期。","fraud-chargeback-appeal-selfie-with-a-note-content-1":"您需要手持手写字条出现在照片画面中。请确保照片中的人脸和字条内容清晰可见。","manualAppeal-additional-account-add-notes":"如有其他账户，请在此添加，便于批量解锁。请不要添加目前正在登录的账户。","manualAppeal-verifyid-upload-tips-3":"已认证用户手持身份证的照片。","manualAppeal-customize-doc":"附件资料","manualAppeal-verifyid-upload-tips-2":"身份证正反面照片。","facial-verification-failed-appeal-purchase-history-notes-1":"请提供您与卖方聊天和交易记录的截图。","facial-verification-failed-appeal-pnk-reject-reason-idfailed":"您上传的自拍照或身份证有问题，我们无法处理您的人脸识别认证。请重新提交一张清晰的自拍照原图（请勿遮脸），并在身份认证页面提交身份证。","pnk-fiat-deposit-appeal-reject-reason-multiple-cards-used":"经进一步核查后，我们发现您的账户使用了多张银行卡，请联系客服解决争议，同时澄清账户中使用的银行卡的所有权与合法性。","fraud-chargeback-appeal-background-info":"我们收到了银行发来的欺诈/拒付报告，内容与您的币安账户中的信用卡/借记卡充值/买币有关。这通常是因持卡人对您的币安账户中的某些交易提出争议所致。您的账户功能将受到限制，直至争议解决。<br/>您可以在法币充值记录和购买记录中找到相关交易，并将其与银行对账单比对。<br/>您可以选择直接将争议金额退还给我们，或联系银行撤销争议。","fraud-chargeback-appeal-bankstatement-monthly-info":"银行月交易流水账单或相关交易的银行卡网银截图（二选一）。","fraud-chargeback-appeal-additional-info-placeholder":"请提供争议理由。该争议是何时以及为何发生的？","risk-monitoring-appeal-title":"风险监测申诉","manualAppeal-common-reject-reason-outdue":"您提交的申诉因逾期未回复而被取消。若不再需要提出该请求，则无需执行任何操作。","manualAppeal-statement-video-write-down-en-tips":"如不会使用英语，请提供母语版声明。请遵循<b>声明指南</b>的英语写作提纲，以保持申诉审查流程的高效。","manualAppeal-statement-video-write-down-en-tips-title":"声明指南","manualAppeal-statement-video-write-down-en":"请手写以下内容","manualAppeal-statement-video-write-down-en-tips-1":"在纸上用英语写下声明，并在视频录制时手持声明。","manualAppeal-statement-video-write-down-en-tips-2":"将MM-DD-YY替换为今日日期","frozen-account-appeal-title":"冻结账户申诉","bank-anti-fraud-form-copy":"复制新选项","bank-anti-fraud-form-currency-notice":"请选择订单的原始币种。","fiat-deposit-appeal-card-video-statement-desc-2":"2. 请清晰地说出以下内容：<br/>“今天是x年x月x日。我的姓名是xxx。我的银行卡前6位是xxx，后4位是xxx。我正在通过人工申诉，恢复我的币安账户（xxxx@xx.com/手机号）的法币充值功能”。","fiat-deposit-appeal-card-video-statement-desc-1":"1. 手持信用卡，面朝摄像头。保证您的脸和信用卡卡号可清晰识别。","withdraw-humanreject-appeal-outbound":"尊敬的币安用户，<br/>我们发现您在出金申诉中所上传的所需材料不符合要求。请问您是否有有任何材料方面的问题？我们可以协助您解决。<br/>由于确保您帐户的安全是我们的首要任务，所以需要请您通过申诉提供正确的账户验证信息。 因此，对于给您带来的不便，我们深表歉意，并感谢您的理解。<br/>如您需要帮助，请在下方回复，我们将指定客服人员指导您进行出金申诉。","inheritance-appeal-additional-info-placeholder":"请详述遗产继承诉求。此外，如无法提供上述某些文件，请在下方附上解释。","inheritance-appeal-additional-materials-notice-2":"3.遗嘱/遗言、遗嘱认证、遗产管理委托书、继承证明（如适用）、亲属关系证明或其他证明申诉人有权索要死者币安账户资产的正式法律文件：<br/>4.如代表其他受益人/继承人（未成年子女除外）收款，请附上授权书，以及包括未成年子女（如有）在内的所有受益人的身份证明文件：","inheritance-appeal-title":"遗产继承申诉","inheritance-appeal-additional-materials-notice-1":"如有可能，请提供公证文件或由执业律师认证的真实副本，并附上英文翻译件（如原始文件非英文撰写）：<br/>1.死者身份证明（政府颁发）：<br/>2.受益人身份证明（政府颁发）：<br/>","inheritance-appeal-decendent-id-notice":"请提供已故用户的币安 ID、电子邮箱或手机号码，仅提供其中一项即可。","inheritance-appeal-decendent-id-title":"已故用户的币安账户信息","fraud-chargeback-appeal-background-info-2":"您可以选择将有争议的金额退回至现货钱包中以供扣除，或向发卡机构提出取消争议请求。您可以在180天内提交申诉，如果我们未在此期限内收到您的任何申诉回复，您的账户将在期限结束后被自动停用。","fraud-chargeback-appeal-background-info-1":"我们收到了一份关于您的银行卡的购物欺诈/拒付举报，银行卡BIN号：#{cardbin}，卡号最后4位：#{cardlast4}。该情况通常是信用卡/借记卡存在争议所致。根据我们的调查，购买/充值已成功，因此在争议解决之前，我们会冻结您的资产提现额度。","manualAppeal-background":"申诉背景","resume-withdraw-function-appeal-deposit-video-desc-2":"重要提示：<br/>请勿使用录屏软件录制本视频<br/>请勿在登录过程中泄露个人账户密码。请在录制时遮挡密码<br/>展示充值至相关外部平台(非币安）的登录过程<br/>展示相关的提现信息（交易ID、日期、金额）<br/>确认提现信息与币安的充值信息一致。","resume-withdraw-function-appeal-deposit-video-desc-1":"请先在视频开头露出您的脸部，然后再出示您币安账户第一笔充值交易的资料。","resume-withdraw-function-appeal-statement-video-read-content":"“今天是年/月/日。我确认个人账户及设备均处于安全状态，现特申请恢复本人账户xxxx@xxxx.com的提现和交易功能。”","resume-withdraw-function-appeal-title":"申诉恢复提现功能","nameapl-5":"请注意，您提交的姓名与本人身份证件上的姓名拼写存在差异。请填写与身份证件上完全一致的全名。","nameapl-8":"如身份证上未显示该姓名，我们无法协助修改。请联系客服，提供英文版的身份证件。","nameapl-3":"请在正确的位置输入名字和姓氏。","nameapl-2":"当前姓名与身份证一致，但更名申请中的拼写似乎有误。请检查是否需要更改，并说明更名原因。","nameapl-4":"请先完成账户验证。","nameapl-1":"如已正式更名，请向客服提供更名证明和新的身份证复印件。","nameapl-7":"您的中间名未显示在身份证上，因此我们更改您的姓名。请放心，中间名不会影响币安卡的使用。如出于其他原因希望更名，请在提交申请时具体说明。","nameapl-6":"当前的姓名准确无误。请再次确认为何要更改。如只是申请币安卡，请重新提交申请。申请上的姓名不得含重音字或其他符号。","fiat_withdraw_not_credit_appeal_orderid_submit_before":"该订单已提交。","fiat_withdraw_not_credit_appeal_orderid_wrong":"请输入有效的订单ID","default-bankstatement-desc-2":"（可选）如银行卡对账单上未显示卡号，请提供银行卡的照片，包括个人全名、卡号前6位和后4位。<br/>为保障银行卡安全，上传申诉验证文件时请勿显示完整卡号和安全代码(CVV)。","default-bankstatement-desc-1":"请提供近3个月的银行/账户对账单，包括个人姓名、卡号和之前的币安交易记录。","default-onlinebankingtrans-desc-1":"请上传清晰显示个人姓名和银行卡号的交易截图（可分两页截屏）。请确认截屏内容包含近3个月在我们平台成功充值的交易详情。如没有成功充值的记录，请提供充值失败的截图。","default-bankstatement-desc-3":"请上传pdf/.jpg/.png格式的证件复印件。为加快审核流程，请首选.jpg/.png格式。","account-deletion-appeal-content-3":"如果您的账户尚未认证，请提供显示您常用设备（至少一台设备）详情的截图，图中需包含系统版本、设备名称和型号。如果您的账户已认证，则您的设备信息将仅用于参考。注：您不需要提供登录详情。最多可上传8张照片，文件大小不得超过5 MB。支持的文件格式：.jpg/.jpeg/.png","account-deletion-appeal-content-1":"账户删除申诉","account-deletion-appeal-content-2":"如果您已完成账户认证，请提供认证时提交的身份证(ID)正反面照片。如果您的身份证已过期，请改用最新的身份证。注：不需要提供自拍照，最多可上传8张照片，文件大小不得超过5 MB。支持的文件格式：.jpg/.jpeg/.png","appeal-upload-photo-bank-card-statement-warning":"请确保上传的照片中包含个人全名以及本人银行卡卡号的前6位和后4位。信息缺失将导致申诉被驳回。","nft-activity-appeal-select-activity-placeholder":"选择一项活动","nft-activity-appeal-select-activity-subtitle":"活动","nft-activity-appeal-select-activity-note":"如遇到NFT奖励未发放或其他相关问题，请在列表中选择相应的活动，并在下方说明您的问题。","nft-activity-appeal-select-activity-title":"NFT活动","facial-verification-failed-appeal-pnk-reject-reason-facetimeout":"出于以下一个或多个原因，该申诉被驳回：提供的文件不符合我方要求，提交申诉数量已超过我方限制，或由于您未回复我方信息，该申诉已失效。请返回认证页面，重新完成人脸认证。","nft-activity-appeal-main-title":"NFT活动申诉","fake-kyc-appeal-additional-doc-dec-1":"请提交支持性材料，证明您的资金或资产来源。支持性材料清单示例如下。如果您有任何其他关联账户，请同时提供关联账户的支持性材料。","manualAppeal-no-more-than-20-file":"不超过20份文件。","fake-kyc-appeal-additional-doc-dec-2":"1.显示您从存款来源钱包到币安账户的转账记录视频<br/>2.从存款来源钱包到币安账户的交易截图<br/>3.近3个月的工资单/银行对账单（显示最近3个月的工资支付）<br/>4.报税证明<br/>5.劳动合同<br/>6.证实你累积财富的其他证明文件<br/>7.对资金来源和您充值加密货币原因的书面解释。","fake-kyc-appeal-title":"KYC身份认证申诉","manualAppeal-statement-kycreject-read-content":"“今天是YY年MM月DD日，我正在验证个人币安账户xxx@xxx.com/电话号码”。","manualAppeal-statement-reset2fa-unlockacc-read-content":"“今天是 YY 年 MM 月 DD 日，我正在申请重置个人币安账户 xxx@xxx.com/手机号码的双重验证方式”。","manualAppeal-reset2fa-appeal-additional-information-no-kyc-ato-desc":"如存在特殊情况，请提供详细信息。","fiat-deposit-appeal-content":"银行转账通常需要三个工作日处理，请耐心等待资金到账。如在三个工作日后资金仍未到账个人银行账户，请提交此申诉表。","manualAppeal-reset2fa-appeal-close-manual":"提交申诉资料时遇到了问题？点击此处。","manualAppeal-reset2fa-appeal-close-reason1":"您尚未提交申诉。从以下原因中选择一个来告知我们原因，以便我们为您提供帮助。","manualAppeal-reset2fa-appeal-close-reason2":"我已经可以登录我的账户，我的问题已经得到解决。","manualAppeal-reset2fa-appeal-close-reason5":"我无法提交申诉，因为我找不到第一次充值的视频。","manualAppeal-reset2fa-appeal-close-title":"取消理由","manualAppeal-reset2fa-appeal-close-reason3":"我目前不了解完整详情，稍后再来讨论这个问题。","manualAppeal-reset2fa-appeal-close-select":"请至少选择以下一个选项","manualAppeal-reset2fa-appeal-close-reason4":"我无法上传视频，因为其大小超过了50 MB。","payID fraud-appeal-additional info text box":"您还能提供哪些关于申诉的信息？例如：谁向银行报告了有争议的交易，或您是否受到诈骗等。","payID fraud-appeal-video self declaration":"今天是年/月/日。请解锁我用户ID为XXX的币安账户。我确认完全控制自己的币安账户。","Sell-to-card-appeal-processing":"订单正在处理中，请耐心等待3-5个工作日。","Sell-to-card-appeal-returned-to-BUSD":"订单失败，资金已通过BUSD形式返还。","nft-content-appeal-reject-guidance-mint-faq":"可查看以下常见问题：https://www.binance.com/en/support/faq/nft?c=130&navId=130#200","nft-content-appeal-reject-guidance-minting-rule":"请确保您的资产符合币安NFT铸造规则。敬请访问我们的网站了解详情：https://www.binance.com/en/support/faq/binance-nft-minting-rules-17a5cbbb6b7d49fbae6e6bbf87ab76fb","nft-content-appeal-reject-reason-nsfw":"币安NFT内容政策规定禁止任何包含性、敏感或暴力内容的描述、音频或文本。经检测，上传的艺术作品中明确包含敏感元素。","nft-content-appeal-reject-reason-plagiarism":"币安NFT内容政策规定禁止直接抄袭其他作者的作品。经检测，上传的艺术作品与我们数据库中已有的NFT相似度极高。","nft-content-appeal-reject-reason-copyright":"币安NFT内容政策规定禁止在未经原版权所有者/出版方同意的情况下使用任何商标材料。经检测，上传的艺术作品存在侵权行为。","nft-content-appeal-title":"NFT内容申诉","manualAppeal-supporting-doc-title":"辅助资料","nft-content-appeal-supporting-doc-note":"如您有任何证明文件，请在此处上传。","nft-content-appeal-reason-note":"为便于我们进一步调查，请提供申诉原因及任何佐证。","payID fraud-appeal-title":"PayID交易申诉","payIDfraud-appeal-title":"PayID交易申诉","appeal_review_supplementary_doc_msg":"感谢您的耐心等待。您的<appealname>目前正在审核中。为进行调查，请在此处提供所需证据：#{link}相应原因及所需信息如下：#{resubmitreasons}","appeal_review_fail_msg":"感谢您的耐心等待。很抱歉，经过慎重考虑，您的#(appealname)遭拒。欲了解详情，敬请阅读以下内容：#{reasons}","nft-content-appeal-approval-msg":"感谢您的耐心等待。我们很高兴地通知您，经过审查，NFT内容申诉已成功获批。请再次尝试铸造资产。请上传原始艺术作品，确保授权资产铸造成功。","fiat-deposit-appeal-content-USD-new":"通过SWIFT转账通常需要1-3个工作日，请耐心等候您的资金到账。如果您的银行在3个工作日内未收到款项，请再次提交此申请表。","activities-reward-fraud-appeal-title":"活动相关申诉","activity-appeal-reject-reason-7":"请注意，奖励列表仍在创建中。奖励将在活动结束后14天内发放。请耐心等待，团队会尽快发放奖励。感谢您的谅解。","activity-appeal-reject-reason-6":"我们对有可能引起的失望感到抱歉，非常感谢您的反馈。您的反馈无疑将帮助我们改善用户体验。<br/>如有任何进一步的建议，您可以随时点击以下网址提交反馈：<a href=\" https://www.binance.com/en/my/user-support/feedback/entry\"> https://www.binance.com/en/my/user-support/feedback/entry</a>","activity-appeal-select-activity-note":"“请输入您的申诉原因：<br/><br/> 1) 由于存在风险或受当地法规限制，我无法参与<br/><br/> 2) 我未收到奖励”","activity-appeal-main-title":"活动申诉","activity-appeal-additional-doc-title":"请上传相关证明文件","activity-appeal-additional-info-title":"请描述情况并提供详细信息。","activity-appeal-additional-doc-dec":"您可以提供任何截图或视频来证明您的主张。","activity-appeal-reject-reason-1":"经检查，我们发现没有您的账户参与此活动的记录。请确认您参加了此活动或其他活动。感谢您的垂询。","activity-appeal-reject-reason-2":"经检查，我们发现您报告的问题与此活动无关。请确认您参加了此活动还是其他活动。感谢您的咨询。","activity-appeal-reject-reason-3":"很抱歉，您的账户没有资格参加此活动并获得奖励。<br/>我们理解您的失望。但是，我们注意到您违反了我们的条款，因此您没有资格获得奖励。<br/>欲了解详情，请参阅我们的使用条款：<a href=\"https://www.binance.com/en/terms\">https://www.binance.com/en/terms</a>","activity-appeal-reject-reason-5":"我们已核查您报告的问题，建议您访问我们的官方网站：<a href=\"https://www.binance.com/en/support/announcement\">https://www.binance.com/en/support/announcement</a>或币安App，以查看活动规则。","activity-appeal-reject-reason-4":"经检查，您此次促销活动的奖励已全部兑现。请注意，奖励数量有限，先到先得。<br/>对于由此造成的任何不便，我们深表歉意，并希望您能参加我们的下一次促销活动。请密切关注官网公告：<a href=\"https://www.binance.com/en/support/announcement\">https://www.binance.com/en/support/announcement</a>","nft-content-material-title":"NFT内容","activities-reward-fraud-appeal-additional-info-placeholder-v1":"请务必填写您之前与客户支持对话中的案例ID（会话ID）。另外请附上您参与的特定活动的页面链接(URL)。","inheritance-appeal-reject-reason-other":"其他。","inheritance-appeal-reject-reason-miss-doc":"重要证件缺失。","inheritance-appeal-background":"*请注意：申请者必须创建一个新账户或登录自己的账户方可提交遗产申请。请勿在登录逝者账户时提交遗产申请。*","pnk-fiat-deposit-appeal-reject-reason-fraudchargeback-blacklist":"请先提交欺诈/拒付申诉表（相关链接可在我们之前发送给您的电子邮件中获取）。您还可以在网站或App上查看具体的拒付详情信息。感谢您的谅解。","inheritance-appeal-reject-reason-not-true":"遗产申请不实，已拒绝。","pnk-supplydoc-additional-doc-other":"其他。","pnk-supplydoc-additional-doc-missed":"证件缺失。","nameapl-9":"个人账户尚未经过身份验证，因此我们无法更改您的姓名。","appeal-fiat-sell-to-card-title":"法币出售至银行卡的申诉","appeal-fiat-sell-to-card-basic-information":"基础信息","bncard-failed-order-appeal-order-history":"历史委托","manualAppeal-userid-holderid-selfie":"手持身份证的自拍照","Binance_card_supporting_document_answer":"请上传希望客服在审核申请时参考的凭证。","Binance_card_detail":"如果您无法找到相应的交易历史记录，请按照以下列表提供交易详细信息：【交易时间】-【商户名称】-【付款币种】-【付款金额】*请注意，以上信息为平台进行有效审核流程所必需。如未能提供以上信息，可能会导致您的申诉或申请被拒绝。","Binance_card_supporting_document_questions":"上传凭证（例如聊天记录截图和付款证明）","Binance_card_issue":"交易问题描述","Binance_card_orderID":"输入交易编号","Binance_card_Description_description":"请添加与此申请相关的银行卡交易编号。您最多可以添加10个交易编号。","Binance_card_Appeal_title":"相关银行卡交易编号","Binance_card_Appeal_main":"币安银行卡交易申诉申请","Binance_card_table4":"日期","Binance_card_table1":"状态","Binance_card_table3":"金额","Binance_card_table":"交易编号","Binance_card_table2":"广告方","pnk-supplydo-additional-info-specific-reason":"您的账户中存在有争议的交易。为确保我们信息正确，请向我们提供争议的原因和争议发生的事由或其他的任何辅助信息。","pnk-fraud-chargeback-appeal-reject-reason-info-not- enough-funds":"很遗憾，您的申诉被驳回。如果您希望通过处理还款来解决此问题，请确保您的现货钱包中有足够的资金，并且所有文件都已准备好重新提交。","fiat-deposit-appeal-transaction-screenshot-definition":"银行对账单应包括银行卡的前6个数字和/或最后4个数字，还应包括账户持有者的姓名和地址。您可以遮挡任何个人/敏感信息。","fiat-deposit-appeal-transaction-list-definition":"银行对账单是一种文件（也称为账户对账单），通常由银行每月发送给账户持有者，列出当月账户上发生的所有交易。","activity_appeal_ineligible_account_eventrewards":"很抱歉通知您，由于您（或您的新受邀人，如适用）未能遵守我们的条款和条件，您的账户无法参与该活动及领取其奖励。刷单交易、批量注册、自交易或市场操纵等行为可能导致取消资格。此结果仅影响活动和奖励，您的账户状态正常，您可继续进行日常账户操作。请注意，除非您的交易行为发生重大变化，否则重复核查或申诉均不会改变该结果。我们的系统会自动审核资格。","statement_video_appeal_noedit":"请勿使用任何视频编辑工具（如Tiktok、DeepFace、Synthesia...）对您的声明视频进行处理","fiat-withdraw-appeal-2-days":"转账通常需要2个工作日，请耐心等待资金到账。如果您的银行账户在2个工作日后仍未收到款项，请再提交此申诉。","bank-anti-fraud-online-uid-internal-use-1":"币安用户ID（仅限内部用户）","bank-anti-fraud-online-exceed-limit":"已超过限额。","bank-anti-fraud-online-transaction-reference":"交易订单号","bank-anti-fraud-online-uid-instruction":"输入币安用户ID","bank-anti-fraud-online-channel-instruction":"输入渠道名称","bank-anti-fraud-online-uid-internal-use":"（仅限内部使用）","bank-anti-fraud-online-uid":"币安用户ID","bank-anti-fraud-online-transaction-reference-instruction":"输入交易订单号","bank-anti-fraud-form-edit-item-title":"编辑项目","Pay_appeal_order_info_2":"类型","Pay_appeal_order_history_title":"支付订单历史记录","Pay_appeal_order_history_description":"请添加与此申请相关的支付订单。</br>· 支持手机充值和汇款交易。</br>· 对于其他广告方售后问题，您需要先联系广告方，再提交申诉。</br>· 您最多可以添加10笔相同类型的订单。","Pay_appeal_order_info_3":"至","Pay_appeal_order_info_1":"交易时间","Pay_appeal_title":"币安支付工单提交","Pay_appeal_order_info_4":"状态","Pay_appeal_reject_key_2":"您的支付已退款，请查看币安支付历史记录。","Pay_appeal_supplydoc_additional_doc_key_1":"提交的文件不清晰，请重新提交","Pay_appeal_supplydoc_additional_doc_key_2":"其他。","Pay_appeal_reject_key_1":"请提供申诉详情。","Pay_appeal_description_reminder":"（必填项，建议填写）","Pay_appeal_description_description":"请描述申请细节。</br>（必填项，推荐您填写）","Pay_appeal_reject_key_3":"请通过聊天联系客服支持","Pay_appeal_documents_title":"上传证明文件","Pay_appeal_documents_description":"请上传证明文件，例如：</br>· 如您已完成汇款但并未收到资金，请提交银行对账单等证明。</br>· 请上传您就售后问题与广告方联系的任何证明。","Pay_appeal_description_title":"附加信息","manualAppeal-pdf-no-password":"请勿上传加密文件。","transaction-proofs-card-last2":"注：卡号以#{last2}结尾。","activity-appeal-reject-reason-8":"感谢您联系我们。经核对，我们发现您所说的活动尚未开始。活动最新公告，请参阅&lt;a href=“https://www.binance.com/zh-CN/support/announcement/latest-activities?c=93&amp;navId=93&quot;&gt;https://www.binance.com/en/support/announcement/latest-activities?c=93&amp;navId=93</a>。","activity-appeal-reject-reason-9":"感谢您联系我们。经核对，我们发现相关奖励已发放至您的帐户。<br/><br/>请注意，完成测验或任务后，奖励会在48小时内发放至您的帐户。<br/><br/>您可以执行以下操作来查看您的奖励：\n访问活动登录页面，然后前往【奖励记录】查看奖励状态。\n<br/><br/>请查看您的资金钱包，部分奖励将发放至钱包中。","activity-appeal-reject-reason-21":"我们已收到您的申诉。您提到在完成“发送加密货币赢取1 USDT奖励”的活动任务后，没有收到相应奖励。\n<br/><br/>请注意，本次推广活动适用于此前从未使用币安支付进行加密货币转账的用户。参与者须首次使用币安支付向另一位币安用户发送至少0.01 USDT。\n<br/><br/>经审核，我们很遗憾地通知您，由于您不符合参与要求，您没有资格获得奖励。","activity-appeal-reject-reason-20":"授权出价后，系统将在交易处理期间锁定您的1美元。如果您的出价未胜出，1美元将在胜出者宣布后的48小时内退还至您的资金钱包。","activity-appeal-reject-reason-19":"我们已收到您关于参加1美元游戏后未获得1美元退款的申诉。\n<br/><br/>经核对，我们发现您已收到退款。请再次查看您的资金钱包。\n<a href=\"https://www.binance.com/en/my/wallet/funding\">https://www.binance.com/en/my/wallet/funding</a>","activity-appeal-reject-reason-16":"感谢您的反馈。感谢您提出自己的想法和见解。我们将据此改进产品/服务，更好地为用户服务。\n<br/><br/>我们将仔细阅读您的意见和建议，并采取必要的改进措施。\n<br/><br/>如果日后有任何进一步的反馈，请随时通过以下方式告诉我们：<a href=\"https://www.binance.com/en/my/user-support/feedback/entry\">\n</a>https://www.binance.com/en/my/user-support/feedback/entry","activity-appeal-reject-reason-17":"我们已收到您的申诉。您提到在邀请朋友参与活动后，未获得额外参与签。\n<br/><br/>经核对，我们发现您已经领取了额外参与签。请再次前往活动页面查看“我的参与签”。页面地址为：<a href=\"https://www.binance.info/en/my/wallet/account/payment/dollargame \">https://www.binance.info/zh-CN/my/wallet/account/payment/dollargame</a>","activity-appeal-reject-reason-15":"我们已收到您的申诉。您提到在邀请好友通过您的链接领取红包后，未获得额外的红包。<br/><br/>经核对，我们发现您已经收到并领取了额外的红包。请再次进入活动页面，查看已领取的红包。页面地址为：&lt;a href=&quot;&quot;https://www.binance.com/en/my/wallet/account/payment/binancepay/sharecryptoboxes&quot;&quot;&gt;https://www.binance.com/zh-CN/my/wallet/account/payment/binancepay/sharecryptoboxes&quot;&quot;&gt;https://www.binance.com/zh-CN/my/wallet/account/payment/binancepay/sharecryptoboxes</a>","activity-appeal-reject-reason-12":"对于未收到奖励给您带来的失落感，我们深表歉意。\n<br/><br/>经核对，我们发现受邀者点击了其他邀请人的推荐链接来参与此次活动。为此，我们不会向该受邀者发放任何奖励。感谢您的垂询。","activity-appeal-reject-reason-10":"在最近的活动中，您尚未完成所有要求完成的任务，所以没有收到相应奖励。参与者必须在给定时间内完成所有指定任务，才有资格获得奖励。<br/><br/>我们希望您在日后的活动中仔细查看活动详情和要求，确保完成所有必要步骤。您的参与对我们很重要，我们期待您继续参与日后的活动。","activity-appeal-reject-reason-11":"经核对，我们发现您尚未在活动页面上领取奖励。请访问活动页面，点击“领取红包”，然后进入您的资金账户查看奖励。感谢您的垂询。","activity-appeal-reject-reason-13":"感谢您参与活动，并关注奖励计划。很遗憾，您所在的国家/地区可能未开展该计划，或者您的账户未通过此活动的风险评估。我们认真对待合规问题，确保所有参与者都符合规定的要求。<br/><br/>我们知道您可能会很失望。感谢您的理解。","manualAppeal-common-reject-reason-contact-csteam":"请联系客服，获得更多详情和进一步帮助。","Pay_appeal_order_alert":"仅支持选取相同类型的订单。如有其他类型的订单，请另外提交新的申诉工单。","Pay_appeal_input_box_1":"普通订单","Pay_appeal_p2p_channel_alert":"如需通过C2C渠道汇款，请联系客服寻求帮助。","Pay_appeal_category_selection_2":"产品有故障","Pay_appeal_category_selection_3":"其他","Pay_appeal_category_selection_1":"我未收到该产品","Pay_appeal_input_box_2":"选择类别","Inheritance_appeal_credential_proofs_title":"1.最后遗嘱/遗产管理书/继承证书/遗嘱认证书/其他证明您有权主张死者资产的法律文件的经认证真实副本<br/>2.死者死亡证明的认证真实副本<br/>3.由政府签发的死者身份证件的经认证真实副本<br/>4.由政府签发的本人身份证件的经认证真实副本<br/>","Inheritance_appeal_credential_proofs_reminder":"请提供逝者/受益人身份证件的核证副本以及英文译本（如果证件非英文）：</br>1.逝者身份证（政府签发）：</br>2.受益人身份证（政府签发）：","Inheritance_appeal_supporting_evidence_title":"支持的证明","Inheritance_appeal_supporting_evidence_reminder_1":"请提供经公证的文件或执业律师认证的核证副本文件，并附上英文译本（如果原文件非英文撰写）：</br>","Inheritance_appeal_supporting_evidence_reminder_2":"1.遗嘱/遗言、遗嘱认证、遗产管理委托书、继承证明（如适用）、亲属关系证明或其他证明申诉人有权索要逝者币安账户资产的正式法律文件：<br/>2.如代表其他受益人/继承人（未成年子女除外）收款，请附上授权书，以及包括未成年子女（如有）在内的所有受益人的身份证明文件：","fiat-deposit-ARS-content":"ARS转账通常需要1个工作日，请耐心等待资金到账。如果在转账后的1个工作日内资金仍未到账个人币安账户，请提交申诉。","Inheritance_appeal_background_notes":"*请注意：</br>1.申请者必须新建账户或登录自己的账户，方可提交遗产申请。请勿登录已故用户的账户提交遗产申请。</br>2.请提供经公证或经执业律师认证的核证副本文件，并附上英文译本（如原文为非英文撰写）：*","bncard-appeal-poa-dec-1":"请从下列支持的文件证明中选择一种提供并上传。您选择的文件须含个人姓名、居住地址、签发日期和签发人姓名。<br/>且必须满足以下条件：<br/>","bncard-appeal-main-title":"币安卡申诉","bncard-appeal-poa-dec-2":"1.文件上的姓名须与您提交的身份证上的姓名相同。<br/>2.文件上的地址须与您之前提供的居住地址一致。<br/>3.文件必须为最近三个月内签发。<br/><a href=\"/support/faq/how-to-verify-my-residential-address-on-binance-applicable-to-all-users-10315cfd150e438b82d306f6e657e996\" target=\"_blank\">支持的所有文件与常见问题</a>","bncard-appeal-poa-title":"地址证明","manualAppeal-proof-funds-dec2":"1.提供一段视频，内容为从充值来源钱包转账到币安账户的转账记录。<br/>2.从充值来源钱包转账到币安账户的交易截图。<br/>3.手写关于资金来源和充值加密货币目的的说明，含以下信息：交易对手（全名、国籍、联系方式（邮箱/手机号）与职业/公司性质）","manualAppeal-proof-funds-dec1":"请提交支持性材料，证明您的资金或资产来源。支持性材料清单示例如下。如果您有任何其他关联账户，请同时提供关联账户的支持性材料。<br/>","manualAppeal-selects-notMe-relative":"不是我本人（亲属）。","manualAppeal-selects-notMe-relative-details":"配偶、（外）祖母/（外）祖父、父亲/母亲、兄弟姐妹、子女、其他亲属：阿姨/叔叔/同辈堂表亲等。","manualAppeal-selects-notMe-not-relative":"不是我本人（非亲属）。","manualAppeal-selects-notMe-not-relative-details":"朋友，非亲属方。","manualAppeal-selects-notMe-relative-popup-plsnote":"温馨提示","manualAppeal-selects-notMe-relative-popup-notes":"请注意，根据<a href=\"https://www.binance.com/en/terms\">《币安使用条款》</a>第二部分、3.c与3.d规定：币安账户仅限账户注册人使用。鉴于您非真正的账户注册人，请让账户注册人验证此账户。感谢！","purchasekyc-appeal-statement-video-checkbox":"无法访问本人的2FA，想同时申请重置。","manualAppeal-proof-funds":"资金来源证明","purchasekyc-appeal-statement-video-readcopy-reset2fa":"“今天是YYYY年MM月DD日，我确认这是本人的账户。我申请为账户重置Google/短信/邮件/生物识别安全验证(2FA)。我确认是本人操作。我正在联系币安客服，申请为我的币安账户XXXXX@XXXXX.com重置Google/短信/邮件/生物识别安全验证。”","manualAppeal-userid-upload-title-for-purchasekyc":"您的有效证件","manualAppeal-statement-video-upload-title-for-purchasekyc":"声明视频","pnk-supplydoc-request-cannot-open-file":"您上传的文件无法打开。","pnk-supplydoc-request-photo-unrecognizable-face":"照片中的人脸模糊不清，无法识别。","pnk-supplydoc-request-read-statement":"请读出以下内容：“今天是x年x月x日，我的姓名是xxx。我的银行卡前6位是xxx，后4位是xxx。我正在通过人工申诉，恢复我币安账户（邮箱地址XXXX/手机号XXXX）的银行卡买币功能。”","pnk-supplydoc-request-verified-id-blur":"认证者的身份证模糊不清。","pnk-supplydoc-request-photo-no-holding-id":"照片中没有身份证件。","pnk-supplydoc-kycid-retake-selfie-with-id":"请拍摄一张您手持身份证的新自拍照。","pnk-supplydoc-request-transaction-screenshots-card-no-diff":"系统中的卡号与您在申诉中提供的卡号不一致。","pnk-supplydoc-request-transaction-screenshots-alternative-doc-statement":"请提供其他文件，如信用卡对账单或网上银行对账单（完整截屏），须包含您的姓名以及卡号的前6位和后4位数字。","pnk-supplydoc-request-transaction-screenshots-no-logo":"提供的文件中没有银行名称/标志。","pnk-supplydoc-request-transaction-screenshots-alternative-doc-card":"请提供其他文件，如银行卡正反两面的完整图片，须包含您的姓名以及卡号的前6位和后4位数字。","pnk-supplydoc-request-transaction-statement-not-meet-requirement":"当前提交的银行卡对账单未显示与币安相关的充值交易记录。","purchasekyc-appeal-statement-video-readcopy-common":"“今天是YYYY年MM月DD日，我确认这是本人的账户。我正在就本人币安账户xxx@xxx.com的问题与币安联系。”","A2  fiat-deposit-appeal-content-v2":"银行转账通常需要3个工作日处理。请耐心等待资金入账至您的币安账户。如果资金在转账发起后的3个工作日内仍未到账，请提交申诉以解决问题。","fiat-deposit-appeal-title-v2":"付款方式通知","fiat-deposit-appeal-content-v2":"银行转账通常最长需要3个工作日处理。请耐心等待资金入账至您的币安账户。如果资金在转账发起后的3个工作日内仍未到账，请提交申诉以解决问题。","manaul-appeal-mnp-retake-photo":"重新拍摄照片","manaul-appeal-mnp-check-quality":"正在检查图像质量……","risk-confirm-card-photos":"确认银行卡照片","next-step":"下一步","button-continue":"继续","risk-confirm-photos":"确认您的照片","risk-document-uploaded":"证件已上传","risk-customize-doc-desc":"如需添加补充文档，请在此处上传。您提供的信息越多，我们就能越快处理您的申诉。","risk-click-continue":"点击“下一步”继续。","risk-set-country-code":"选择国家/地区代码","risk-phone-account":"手机号码","risk-email-account":"邮箱地址","risk-files":"文件","manaul-appeal-mnp-take-photo":"拍照","risk-photos":"相册","manaul-appeal-mnp-choose-album":"从相册中选择","risk-userId-account":"用户ID","inheritance-incorrect-userID":"已故用户ID/账户名不正确。请检查后再次提交申诉。","inheritance-too-many-userID":"请勿选择超过5位已故用户的ID。","BT&CC-appeal-order-not-exist-desc":"订单不存在。请核查，确保在申诉中提交的是正确的订单。","BT&CC-appeal-order-not-exist-title":"订单未找到","appeal-component-srds-tips":"在勾选最终确认复选框前，您必须先勾选同意所有条款。","appeal-component-srds-checkbox-finial":"我已阅读并理解此声明。","appeal-srds-title":"诈骗风险披露声明","appeal-component-srds-title":"特别提示","appeal-component-srds-content-1":"请注意，您申请的提现存在与欺诈活动相关的风险。我们强烈建议您不要继续提现。如果您坚持继续操作，请仔细阅读以下风险披露内容，并确认您理解并同意以下内容：","appeal-component-srds-content-2":"请注意，勾选所有复选框即表明您确认已意识到与该交易相关的风险。确认知悉上述所有声明前，您将无法继续提现。此外，如果您继续提现，所涉资金可能将无法追回，我们也无法为您恢复资产。","appeal-component-srds-checkbox-3":"我对这笔提现交易全权负责，并愿意承担任何潜在风险。","appeal-component-srds-checkbox-2":"我已验证了我这笔提现请求的合法性，并确信这笔交易是安全的。","appeal-component-srds-checkbox-1":"我已知悉，币安已告知我当前提现申请相关的潜在风险，且币安对该笔提现直接或间接相关的任何损失概不负责。","purchasekyc-appeal-additional-info-placeholder":"您是如何获取该认证账户的？请向我们提供以下信息（包括但不限于）：<br/>1.卖家曾用于联系您的平台名称（TG、WhatsApp等）。<br/>2.卖家的账户ID。<br/>3.用于出售该账户的网站链接。","appeal-fiat-submit-fail":"提交失败","appeal-fiat-submit-success":"提交成功","appeal-fiat-link-no-account-appeal-title":"法币提币申诉","appeal-fiat-bank-account-info":"银行账户信息","appeal-fiat-enter-iban":"输入IBAN","appeal-fiat-submit-bank-account-name":"请提交您名下的银行账户：","appeal-fiat-iban":"IBAN","appeal-fiat-enter-bic":"输入BIC","appeal-fiat-bic":"BIC号","appeal-fiat-bank-name":"银行名称","appeal-fiat-enter-bank-name":"请输入开户银行","appeal-fiat-under-review":"审核中","appeal-fiat-provide-prove-document":"请上传文件，证明这是您的银行账户。","appeal-fiat-support-documentation":"辅助资料","appeal-fiat-under-review-content":"预计完成时间：1-2天。","appeal-fiat-enter-bank-address":"输入银行地址","appeal-fiat-bank-address":"银行地址（选填）","manualAppeal-reset2fa-appeal-deposit-video-update-title":"上传一段三个月前相关充值记录的视频/上传一段三个月前相关提现记录的视频","pnk-fiat-deposit-appeal-reject-reason-ml-suspect":"为了您的资金安全，我们很抱歉地通知您，由于风控政策，您的申诉已被拒绝。我们建议您使用其他渠道购买加密货币/进行充值。谢谢。","manualAppeal-reset2fa-appeal-deposit-video-update-desc":"2.请在币安平台上找到三个月前的任一提现记录，并录制包含以下内容的视频：<br/>-显示登录过程（在外部平台上）。<br/>-显示向币安平台进行充值的记录（包含交易ID、日期和金额）。<br/>-确认该记录与币安记录相符。","fake-poa-appeal-announcement-detail-1":"我们发现您提交的地址证明可能存在违规问题。请提交更新后的文件或更改为其他文件进行验证。<br/>请注意，根据我们的《服务条款》和内部政策，如果您的地址证明屡次因为同样的原因无法通过验证，币安保留自行决定终止某些业务关系的权利。","fake-poa-appeal-main-title":"地址证明申诉","fake-poa-appeal-announcement-detail-2":"勾选以下复选框即表示您确认已知悉上述声明。","fake-poa-appeal-poa-info-title":"地址证明信息","fake-poa-appeal-poa-info-address-country-placeholder":"选择国家/地区","fake-poa-appeal-poa-info-address-city-title":"城市","fake-poa-appeal-poa-info-address-country-title":"国家/地区不适用","fake-poa-appeal-poa-info-address-city-placeholder":"选择城市","fake-poa-appeal-poa-info-address-residence-address-title":"居住地址","fake-poa-appeal-poa-info-address-notice":"请输入与即将上传的地址证明文件一致的地址。","fake-poa-appeal-poa-info-address-residence-address-placeholder":"输入地址","fake-poa-appeal-poa-info-doc-type-title":"证件类型","fake-poa-appeal-poa-info-doc-upload":"上传","fake-poa-appeal-poa-info-doc-type-placeholder":"请选择证件类型","fake-poa-appeal-poa-info-doc-title":"文件","fake-poa-appeal-poa-info-doc-notice":"选择一个文件上传。仅接受下列文件。交易收据（牙科账单等）、保险文件","fake-poa-appeal-poa-info-doc-file-format":"不超过7MB的.pdf/.jpg/.jpeg/.png格式文件","fake-poa-appeal-poa-info-address-residence-address-eg":"例如Hyatt Lake，1808，7364 Jermain Way，Al Barsha","iat-deposit-appeal-content-v2":"银行转账通常最长需要3个工作日处理。请耐心等待资金入账至您的币安账户。如果资金在转账发起后的3个工作日内仍未到账，请提交申诉以解决问题。","fake-poa-appeal-poa-info-faq":"<a id=\"more-information-poa\" href=\"/support/faq/how-to-verify-my-residential-address-on-binance-applicable-to-all-users-10315cfd150e438b82d306f6e657e996\" target=\"_blank\">更多地址证明信息</a>","fake-poa-appeal-poa-info-doc-file-notice":"1.文件必须包含：您的姓名、地址、签发日期及签发机构。             <br/> 2.该文件必须以您的名义签发，并与币安账户持有人的姓名一致。<br/> 3.请上传整页文件。裁剪后的图片或截图将被拒。","fake-poa-appeal-pnk-reject-reason-1":"您的地址证明验证已完成。","fake-poa-appeal-suspected-manipulated-document":"系统检测到您多次提供的地址证明均不符合内部审核规定。因此，未来再次提交将被自动拒绝。您的信任弥足珍贵，如有任何疑问，请联系客服。","fake-poa-appeal-reject-reason-max-attempts":"已达到次数上限，请联系客服寻求进一步帮助。","fake-poa-appeal-poa-resubmit-reason-not-accept-id":"很遗憾，身份证无法作为地址证明，请提交有效的地址证明文件。","fake-poa-appeal-reject-reason-doc-not-meet":"很遗憾，您提交的文件不符合内部要求。","fake-poa-appeal-poa-resubmit-reason-invalid":"提交的文件无效，请按照要求重新提交。","fake-poa-appeal-poa-resubmit-reason-blurry":"提交的文件模糊不清，请上传清晰度更高的文件，确保所有信息清晰可见。","fake-poa-appeal-poa-resubmit-reason-prereject":"提交的文件之前已被驳回，请提交其他地址证明。","fake-poa-appeal-poa-resubmit-reason-no-address":"文件中未提供地址，请确保文件中包含地址信息。","fake-poa-appeal-poa-resubmit-reason-id":"您已使用所提交的身份证进行身份认证，请提交地址证明。","fake-poa-appeal-poa-resubmit-reason-not-meet-require":"由于文件中的信息不一致，因此不符合要求，请重新提交。","fake-poa-appeal-reject-reason-contct-cs":"请联系客服来协助处理您的请求。","fake-poa-appeal-poa-resubmit-reason-more-than90":"您提交的文件日期已超过90天，请提交最近签发的文件。","appeal-fiat-no-blank-space":"请确认您没有在IBAN或BIC代码中插入任何空格。","fake-poa-appeal-reject-reason-kyc-status-update":"您的身份认证状态已更新，请根据认证页面上的提示重新提交文件。","fake-poa-appeal-poa-resubmit-reason-name-mismatch":"文件上的姓名与验证币安账户的姓名不一致，请解释原因。","fake-poa-appeal-poa-resubmit-reason-add-diff":"存档地址与提交的地址证明上的地址不一致。","fake-poa-appeal-poa-resubmit-reason-location-mismatch":"当前IP地址是否与居住国/地区一致？如果不一致，请解释原因（不接受VPN）。","activities-reward-fraud-appeal-additional-material-notice-v1":"请上传错误信息的图片以及与活动相关的任何材料。","activities-reward-fraud-appeal-additional-info-placeholder-v2":"请务必填写您参与的具体活动页面的链接（网址）。","please-select-reason":"请选择申诉理由","personal-info-correction-appeal":"个人信息更正申诉","name-spell-incorrect":"法定姓名中有错别字","appeal-not-privileged":"不符合申诉要求","name-to-latin-id-has-latin-name":"将法定姓名改为拉丁字符（身份证件上有拉丁文姓名）","legal-name-not-match-bank":"法定姓名与银行账户持有人姓名不符","modify-app-display-name":"修改在App上显示的姓名（昵称）","legal-name-not-match-bank-instruction":"请更改您的银行账户持有人姓名","modify-p2p-name":"修改在C2C平台上的姓名","reset-kyc-id-latin":"请重置身份认证，并上传包含拉丁文姓名的身份证件","reset-kyc-id-new-surname":"请重置身份认证，并上传包含新姓氏的身份证件","change-name-after-marriage":"已结婚，需要更改姓氏","dob-wrong":"出生日期识别错误","name-to-latin-id-no-latin-name":"将法定姓名改为拉丁字符（身份证件上没有拉丁文姓名）","name-sorted-wrong":"法定姓名排序有误","add-middle-name":"添加中间名","extra-space-in-name":"法定姓名中多空格或少空格","separate-first-last-name":"将名字和姓氏分开","error-kyc-required":"在提交任何更正申诉前，请先完成中级认证。","error-24h-limit":"您在24小时内已申请过更正，请耐心等待审核结果。","file-restriction-not-met":"请按照规定限制和大小要求上传文件","upload-dob-guide-1":"请上传证件的信息页，确保证件所有者与账户认证信息一致。","upload-dob-guide-2":"信息页应包含更正后的正确姓名以及您的面部特征信息。","review-success-desc":"您的申诉已审核通过，个人信息已更正。","upload-dob-guide-3":"如果您的姓名已经完全更改（例如因为新的家庭关系而改名，或使用全新姓名），请重置身份认证。","upload-supporting-doc":"上传凭证","original-dob":"原出生日期","dob-correction-appeal":"出生日期更正申诉","illegal-input":"输入无效","application-refused":"申请被驳回","illegal-input-dob":"请按照正确格式提交您的出生日期","correct-dob":"正确的出生日期","activities-reward-fraud-eggdrop-appeal-title":"币安金蛋大派送活动申诉","appeal-reject-user-request":"尊敬的币安用户：根据要求，您的申诉已被驳回。如需进一步帮助，请联系客服。","appeal-reject-poor-image-quality":"尊敬的币安用户：由于您提供的图像质量不佳，我们无法继续处理您的申诉。请通过自助身份认证重置页面(https://www.binance.com/zh-CN/my/settings/profile/reset-kyc)上传图像质量良好的身份证件，或通过实时聊天联系客服，以更新您的账户认证文件。","appeal-reject-account-deleted":"尊敬的币安用户：您的账户已删除，无需再次提交申诉。","appeal-reject-still-processing":"尊敬的币安用户：您的认证仍在处理中。如有任何问题，请通过实时聊天联系客服以获得进一步帮助。","appeal-reject-violate-tnc":"尊敬的币安用户：您的账户违反了我们的使用条款、隐私政策或适用法律法规。因此，我们无法继续处理您的申诉。对您造成的不便，我们深表歉意。如需进一步帮助，请通过实时聊天联系客服。","appeal-reject-72h-backoff":"尊敬的币安用户：请在72小时后重新提交申诉。","appeal-reject-need-verification":"尊敬的币安用户：请先完成账户认证。","activity-appeal-reject-reason-23":"感谢您关注每日一词(WOTD)活动的奖励发放事宜。\n\n我们很高兴地通知您，您积极参与活动所获得的奖励积分已发放！您可以在奖励中心中找到相应积分。\n\n要前往奖励中心查看积分，请按照以下说明操作：\n\n1.打开币安App。\n2.点击屏幕右下角的【个人资料】图标。\n3.向下滚动并点击【奖励中心】。\n4.您将在此看到您的积分。您还可以前往【奖励商店】使用积分兑换奖励。\n\n感谢您对WOTD活动的支持和参与。未来还将有更多活动和福利，敬请期待！","activity-appeal-reject-reason-22":"很遗憾，为确保遵守当地法规，如《使用条款》所述，您目前无法参与此活动。\n\n币安一直致力于为所有用户提供最佳体验，但由于各地监管要求的不同，我们提供的活动有时也会有所不同。对您造成的不便，我们深表歉意。\n\n欢迎您探索您所在地区支持的其他币安产品、功能和活动。在遵守所有相关法律法规的前提下，币安将不断努力将服务扩展到尽可能多的地区，敬请知悉。\n\n感谢您的理解和一直以来的支持。","appeal-reject-dob-need-reset-kyc":"尊敬的币安用户：由于您申请的出生日期与身份认证信息不符，我们无法继续处理您的申诉。请通过自助身份认证重置页面(https://www.binance.com/zh-CN/my/settings/profile/reset-kyc)上传图像质量良好的身份证件，或通过实时聊天联系客服，以更新您的账户认证文件。","appeal-reject-generic-dob":"抱歉，暂时无法为您更正出生日期。","pkyc-survery-question-when-getacc--year-a1":"2021 年之前","pkyc-survery-question-account-type-a1":"用户 ID","pkyc-survery-question-account-type-q":"您要对哪个账户提出申诉？","pkyc-survery-introduction-dear":"尊敬的用户：<br/>","pkyc-survery-introduction-part2":"请尽快提供相关信息，并确保所有信息准确无误。如未能提供所需信息，您将无法继续进行申诉。","pkyc-survery-introduction-part1":"我们需要进一步了解您购买币安认证账户的情况。请知悉，买卖账户违反币安的使用条款。<br/>","pkyc-survery-question-where-getacc":"您在何处获得该账户？","pkyc-survery-question-where-getacc-source-type-a1":"频道/群组","pkyc-survery-question-where-getacc-source-type-a2":"私聊","pkyc-survery-question-where-getacc-a9":"其他","pkyc-survery-question-where-getacc-a8":"微信","pkyc-survery-question-where-getacc-a7":"移动端","pkyc-survery-question-where-getacc-source-type":"该账户是否通过 Telegram 群组或私聊获得？","pkyc-survery-question-where-getacc-a5":"Twitter","pkyc-survery-question-where-getacc-a4":"Facebook","pkyc-survery-question-where-getacc-a6":"Instagram","pkyc-survery-question-where-getacc-a2":"Telegram","pkyc-survery-question-where-getacc-a3":"Whatsapp","pkyc-survery-question-when-getacc-a11":"11 月","pkyc-survery-question-when-getacc-a7":"7 月","pkyc-survery-question-when-getacc-a8":"8 月","pkyc-survery-question-when-getacc-a12":"12 月","pkyc-survery-question-when-getacc-a10":"10 月","pkyc-survery-question-when-getacc-a9":"9 月","pkyc-survery-question-where-getacc-a1":"网页端","pkyc-survery-question-when-getacc-a5":"5 月","pkyc-survery-question-when-getacc-a4":"4 月","pkyc-survery-question-when-getacc-a6":"6 月","pkyc-survery-question-when-getacc-a3":"3 月","pkyc-survery-question-id-doc-requirement":"请上传 jpg/png 图片或 PDF 文件（每个文件 < 10 MB），或 mp4/mov 视频文件（每个文件 < 30 MB），最多可上传 10 个文件。","pkyc-survery-question-when-getacc-month":"具体是哪一月份？","pkyc-survery-question-when-getacc-a1":"1 月","pkyc-survery-question-id-no-a1":"身份证号：","pkyc-survery-question-when-getacc-year":"您何时获得该账户？","pkyc-survery-question-pkyc-reason":"您为什么购买币安账户？","pkyc-survery-question-id-doc-upload":"上传","pkyc-survery-question-id-doc":"请上传您的有效身份证件（正反面都需要）。","pkyc-survery-question-id-no-a2":"护照号：","pkyc-survery-question-id-no-a3":"驾驶证号：","pkyc-survery-question-when-getacc-a2":"2 月","pkyc-survery-question-nationality":"请输入您的国籍。","pkyc-survery-question-full-name":"请输入您的全名。","pkyc-survery-question-id-no":"请输入您的有效证件号。","pkyc-survery-question-tg-id-group":"请提供 Telegram ID。","pkyc-survery-question-url":"请提供域名/网址，例如 https://---------","pkyc-survery-question-account-type-a2":"注册邮箱地址","pkyc-survery-question-tg-id-indchat-notice":"注：Telegram ID 应如下所示：https://t.me/NameExample。这并不是指昵称。","pkyc-survery-question-tg-id-group-notice":"注：Telegram ID 应如下所示：<a target=\"_blank\" href=\"https://t.me/NameExample\">https://t.me/NameExample</a>。这并不是指群组/频道名称。","pkyc-survery-question-tg-id-indchat":"请提供 Telegram ID。","pkyc-survery-question-account-type-a3":"注册手机号","pkyc-survery-question-fb-id":"请提供 Facebook ID。","pkyc-survery-question-x-id":"请提供 Twitter ID。","pkyc-survery-question-ins-id":"请提供 Instagram ID。","pkyc-survery-question-wx-id":"请提供微信号。","pkyc-survery-question-communication":"您是否有与卖家沟通的记录？","pkyc-survery-question-special-contact-info":"请提供具体的联系方式。","pkyc-survery-question-communication-a1":"是","pkyc-survery-question-mb-no":"请提供手机号。","pkyc-survery-question-wa-no":"请提供 Whatsapp 号码。","pkyc-survery-question-communication-doc-upload":"上传","pkyc-survery-question-payment-method":"您使用了哪种付款方式？","pkyc-survery-question-payment-method-a1":"加密货币","pkyc-survery-question-communication-doc":"请提供您与卖家的聊天记录截图。","pkyc-survery-question-communication-doc-upload-requirement":"请上传 jpg/png 图片或 PDF 文件（每个文件 < 10 MB），或 mp4/mov 视频文件（每个文件 < 30 MB），最多可上传 10 个文件。","pkyc-survery-question-communication-doc-explain":"请说明为何没有与卖家的沟通记录。","pkyc-survery-question-purchase-money":"您为账户支付了多少钱（以美元计）？","pkyc-survery-question-communication-a2":"否","pkyc-survery-question-seller-address":"请提供卖家的加密货币收款地址。","pkyc-survery-question-payment-method-a3":"第三方支付渠道","pkyc-survery-question-seller-accid-payment-channel":"请提供卖家在此第三方支付渠道中的账户 ID 或信息。","pkyc-survery-question-payment-method-a4":"其他：","pkyc-survery-question-3rd-payment-method-name":"您使用了哪种第三方支付渠道？请提供支付渠道名称。","pkyc-survery-question-seller-bank-acc":"请提供卖家的银行账户。","pkyc-survery-question-transaction-conducted":"交易是如何进行的？","pkyc-survery-question-transaction-conducted-a1":"我先完成了付款。","pkyc-survery-question-transaction-conducted-a2":"卖家先提供了账户详细信息。","pkyc-survery-question-payment-method-a2":"银行转账","pkyc-survery-question-transaction-conducted-a4":"其他方式：","pkyc-survery-question-submit-suc-notice":"感谢您的配合，我们将尽快解决这个问题。","pkyc-survery-question-service-used":"如果使用了托管服务，请说明具体名称。","pkyc-survery-question-submit-suc-appeal":"请点击此处：<a id=\"fake-kyc-appeal-title\" href=\"/my/risk/appeal?templateId=T8b6c72150\">申诉</a>","pkyc-survery-question-transaction-conducted-a3":"我使用了托管服务。","activity-appeal-name-detail":"例如，币安学习赚币、每日一词等","activity-appeal-name":"活动名称","activity-appeal-type":"申诉类型","activity-appeal-type-url-detail":"“请提供活动页面的链接（来自公告、落地页或相关社交媒体帖子）。<br/><br/>如果无法找到该页面，请提供活动名称（例如红包、学习赚币、每日一词等）”","activity-appeal-type-url":"活动页面链接","activity-appeal-type-detail":"请输入您的申诉原因：<br/><br/> 1) 由于风险或当地法规，我无法参与<br/><br/> 2) 我未收到奖励","activity-appeal-type-ineligibility":"不符合活动参与资格","activity-appeal-type-reward":"未收到奖励","appeal-fiat-enter-sort-code":"输入清算号","appeal-fiat-sort-code":"清算号","appeal-fiat-account-number":"账号","appeal-fiat-enter-account-number":"输入账号","activity-appeal-additional-info-title-1":"为了向您提供帮助，我们需要以下信息：<br/><br/>1. 活动名称<br/><br/>2. 活动链接 (URL)<br/><br/>3. 面临问题的描述<br/><br/>","manualAppeal-common-reject-reason-fakepoa":"系统检测到您多次提供的地址证明均不符合内部审核规定。请通过聊天功能联系客服寻求进一步协助。","reward_fraud_appeal_reject_reason_priority_mid_2":"很遗憾，我们检测到同一身份信息、邮箱、手机号码或设备已参与新用户活动，因此您无法参与活动或领取奖励。","reward_fraud_appeal_reject_reason_priority_low_3":"很抱歉，由于您违反了《币安使用条款》，将无法参与活动或获得奖励。","reward_fraud_appeal_reject_reason_priority_high_1":"很遗憾，奖励为先到先得。您所在地区的奖池已被领完。","appeal-initialize-fail":"请完成安全验证以继续","forgot-account-denial-reason-1":"抱歉，根据当前信息，我们无法处理你的请求。","forgot-account-appeal-title":"忘记账户申诉","forgot-account-id-title":"上传身份证照片","forgot-account-background-title":"申诉背景","forgot-account-id-description":"请确保身份证照片未经裁剪、不反光，清晰可见。","forgot-account-background-description":"*请注意：</br>1. 仅限忘记个人账户信息时才能发起此申诉。</br>2. 请确保身份证件与您所提交的身份认证文件相符。</br>3. 为保障账户安全，申诉审核流程将于 48 小时内完成。请稍后返回此页面查看审核结果。","forgot-account-statement-video-title":"声明视频","forgot-account-statement-video-description":"请手持身份证录制视频，并清晰说明：</br>“Today is DD-MM-YYYY. I forgot my Binance account due to personal reasons. Please help provide the account information.”</br></br>敬请参阅以下指南：<lk>https://www.binance.com/support/faq/detail/3a508c53f15d48cf990a71f6c23cd6f1 </lk>","forgot-account-additional-info-title":"充值记录视频","forgot-account-additional-info-description":"**如在过去 6 个月内有充值记录，请务必上传充值视频。否则，将无法批准您的申请。**</br></br>请按照如下步骤操作，以确保正确提供充值视频，并避免重复此操作流程：</br>1. 视频需从登录至充值来源的外部发送者钱包/平台开始录制。确保网站名称和网址清晰可见。</br>*（外部发送者钱包/平台示例：Coinbase、Bittrex 和 MetaMask 等）* </br> *（请务必遮住视频中的密码。您可以在开始录制视频之前先输入用户名和密码，也可以使用 Touch ID 和 Face ID 登录。）* </br> 2. 完成登录后，进入您的提现记录页面，至少找到一笔您转入自己币安账户的提现记录。展示包括金额、日期和完整交易 ID (txid) 在内的交易详情。</br>*（您也可以查阅币安发送的充值确认电子邮件。）*</br></br>敬请参阅如下指南：https://www.binance.com/en/support/faq/how-to-submit-a-video-of-related-deposit-record-6f55ebfd552b43c28ff42f839d034d73","choose-wrong-appeal-reason-notice":"如果申诉理由选错，申诉可能会失败。","name-correction-rejectreason-2024-2":"请在正确的位置输入您的名字和姓氏。","name-correction-rejectreason-2024-3":"由于申诉理由涉及无关问题，您的姓名更正申诉已遭拒。","name-correction-rejectreason-2024-4":"如需寻求进一步协助，请联系客服。","name-correction-rejectreason-2024-1":"尊敬的用户，请在 72 小时后重新提交申诉。","manualAppeal-statement-reset2fa-read-content":"\"今天是 YYYY 年 MM 月 DD 日，我申请将邮箱地址从 [OLD EMAIL] XXX@YYY.com 更改为 [NEW EMAIL] AAA@BBB.com，并重置账户的谷歌/短信/通行密钥安全验证。我确认是本人操作，正在联系币安客服申请变更。\"","manualAppeal-review-successful-reset2fa":"重置双重身份验证申诉已审核通过，现在可以使用新的身份凭证登录。","shared-device-appeal-title":"共享设备申诉","shared-device-appeal-questions-content":"请完成此部分所有必填问题。","shared-device-appeal-questions":"共享设备申诉问题。","shared-device-appeal-submit-success-content":"感谢您提交申诉表。我们已收到您提交的内容，并向您发送了确认邮件。","shared-device-appeal-submit-invalid":"提交失败","shared-device-appeal-question-2":"2. 所有共享同一设备的币安用户都与您住在一起吗？","shared-device-appeal-question-3":"3. 您与相同地点的其他币安用户共享同一设备吗？","shared-device-appeal-question-no":"否","shared-device-appeal-upload-device":"请上传设备信息截图。点击此链接获取详细指南。","shared-device-appeal-question-4":"4. 您通常在私人场所（例如家里）还是在共享公共场所（例如网吧）登录币安账户？另外，您使用什么类型的设备进行登录？","shared-device-appeal-question-7":"7. 有人以任何方式协助您创建币安账户吗？","shared-device-appeal-questions-button":"立即开始","shared-device-appeal-question-1":"1. 您与多少位币安用户共享同一设备？","shared-device-appeal-submit-success":"提交成功","shared-device-appeal-question-8":"8. 您允许其他人使用您的账户吗？","shared-device-appeal-question-6":"6. 请分享与您共享设备的任何已知用户的姓名","shared-device-appeal-question-yes":"是","shared-device-appeal-question-5":"5. 请分享与您共享设备的任何已知用户的 UID。点击此链接获取详细指南。","shared-device-appeal-upload-documentation":"请上传与您共享同一设备的已知用户文档。请上传文件、截图、录屏、通信以及任何其他能支持解释的证据。","shared-device-appeal-question-9":"9. 您还想强调哪些信息？","shared-device-appeal-submit":"提交","shared-device-appeal-cancel":"取消","shared-device-appeal-end":"前往首页","shared-device-appeal-question-back-5-":"获取详细说明。","shared-device-appeal-question-5-front":"5. 请分享与您共享设备的任何已知用户的 UID。请点击此","shared-device-appeal-upload-device-front":"请上传设备信息截图。请点击此","shared-device-appeal-upload-device-back":"获取详细说明。","shared-device-appeal-question-link":"链接","shared-device-appeal-question-2-v2":"所有共享同一设备的币安用户都与您住在一起吗？","shared-device-appeal-question-3-v2":"您与相同地点的其他币安用户共享同一设备吗？","shared-device-appeal-question-4-v2":"您通常在私人场所（例如家里）还是在共享公共场所（例如网吧）登录币安账户？另外，您使用什么类型的设备进行登录？","shared-device-appeal-question-7-v2":"有人以任何方式协助您创建币安账户吗？","shared-device-appeal-question-8-v2":"您允许其他人使用您的账户吗？","shared-device-appeal-question-9-v2":"您还想强调哪些信息？","shared-device-appeal-question-1-v3":"您与多少位币安用户共享同一设备？","shared-device-appeal-question-4-v3":"您通常在私人场所（例如家里）还是在共享公共场所（例如网吧）登录币安账户？另外，您使用什么类型的设备进行登录？","shared-device-appeal-question-5-front-v3":"请分享与您共享设备的任何已知用户的 UID。请点击此","shared-device-appeal-question-8-v3":"您允许其他人使用您的账户吗？","shared-device-appeal-question-6-v3":"请分享与您共享设备的任何已知用户的姓名","shared-device-appeal-question-2-v3":"您允许其他人使用您的账户吗？","shared-device-appeal-question-3-v3":"您与相同地点的其他币安用户共享同一设备吗？","shared-device-appeal-question-7-v3":"有人以任何方式协助您创建币安账户吗？","shared-device-appeal-question-9-v3":"您还想强调哪些信息？","forgot-account-success-result":"您的请求已获批，这是您的账户信息：{account}。","forgot-account-success-button":"提交新申诉","forgot-account-choose-country-title":"选择国籍","forgot-account-choose-country-label":"国籍","forgot-account-choose-country-description":"请确认所选国籍与身份证上的国籍相符。","forgot-account-id-photo-tip2":"您的身份证照片，身份证号码需清晰可见。同时请确保照片未经裁剪、不反光，清晰可读。如使用数字身份证，请上传相应截图。","forgot-account-id-photo-tip1":"请仅上传一张照片。","turnstile-default":"我们无法处理您的请求，请稍后重试。","forgot-account-captcha-fail":"我们无法处理您的请求，请稍后重试。","OK":"好的","user-self-scam-report-contact-cs-button":"联系客服","manualAppeal-selects-notMe-thirdparty-popup-notes":"请注意，根据<a href=\"https://www.binance.com/en/terms\">《币安使用条款》</a>第 7 部分，第 2 条，b 款，您只能代表自己使用币安账户，而不能代表任何第三方使用。由于您并非账户的注册人，您无法提交申诉。感谢理解！","forgot-account-alreadyKYC-error":"您已通过身份认证，无法使用此申诉。","fake-poa-appeal-reject-duplicate-doc":"抱歉，您的申诉失败。系统检测到您上传的地址证明 (PoA) 文件是之前未通过认证的文件。请上传其他 POA 文件再试一次。","fake-poa-appeal-post-reject-duplicate-doc":"系统检测到您上传的地址证明 (PoA) 文件是之前未通过认证的文件。请上传其他有效的 POA 文件。","risk-appeal-high-risk-file-loading-data":"数据加载中…","forgot-account-remark-description":"请回答以下两个问题：\n1) 完成身份认证后，您是否获得了新身份证？\n2) 您在过去 30 天内是否登录过之前的账户？","forgot-account-remark-title":"补充信息","bab-appeal-reject-reason-no-further-action":"请注意，您的申诉失败。我们重新评估您的账户后可能会解除禁令。","BCB-appeal-receiving-bank-account-number-title-jpy":"法币资金渠道","risk-appeal-fiat-chargeback-days-resubmit":"重新提交后至今天数","BCB-appeal-JPY-additional-info-desc":"您的资金可能需要长达 1 个工作日方可入账您的银行账户。如果 1 个工作日内未到账，我们建议您向银行进行咨询，以查询您的币安账户提现是否成功到账。如果银行已将资金退还给币安，请在下方框中写明相关信息。","BCB-appeal-japan":"日本","BCB-appeal-english":"英语","margin-massive-transfer-appeal":"保证金大额转账申诉","margin-im-massive-transfer-v2":"附加信息：1. 您交易的是逐仓保证金中的哪一交易对？2. 您保证金 API 密钥的主要用途是什么：转入/转出、借款/还款以及交易。3. 您的 API 密钥是否泄露给他人？4. 请说明您为何在逐仓保证金中进行大额转账操作却未借款或交易？","reward-fraud-appeal-not-privilege-content":"很抱歉，该奖励或活动的申诉期限已截止，或经核查您近期无相关违规记录，故您不具备申诉资格。","Binance_Pay_Support_main_title":"币安支付工单提交","Binance_Pay_Support_text_input_title":"查询描述（请参考下述查询并添加您的描述。）","Binance_Pay_Support_add_materials_title":"附加材料（可选）","Binance_Pay_Support_add_materials_limits":"不超过 20 份文件。文件大小不超过 30MB，支持的文件格式为 .jpg/.jpeg/.png/.mp4/.mov/.rmvb。请勿上传加密文件。","Binance_Pay_Support_text_input_suggestion":"例如 1.我遇到了一些新手入门问题。2. 我要升级账户限额。3. 我对某笔交易存在疑问。4. 我要更改账户信息。5. 我要更改商户账号名称…","merchent _appeal_review_completed":"您的币安支付商户查询单已审核完毕。","risk-appeal-reward-fraud-additional-information":"请描述您的问题。请输入活动名称和页面链接（如适用），或上传下方活动页面的图片","risk-appeal-reward-fraud-upload-binding-proof":"请上传您的设备信息截图","risk-appeal-reward-fraud-additional-information-title-required-information":"需提供信息","forgot_account_resubmit_id_1":"感谢您与我们联系。如欲继续申诉，请提供一张身份证背面的清晰照片。","forgot_account_resubmit_id_2":"感谢您与我们联系。如欲继续申诉，请提供其他身份证件的清晰照片。","forgot-account-denial-reason-2":"感谢您与我们联系。我们注意到您提供的声明中包含不相关的信息。为确保您的申诉得到正确处理，请使用以下更正链接重新提交您的请求。","forgot-account-denial-reason-3":"很抱歉，我们目前无法找到您的账户信息。请在 72 小时后重新提交申诉。","forgot-account-denial-reason-4":"感谢您与我们联系。我们无法代您删除账户。如需了解如何删除币安账户，请参阅下方的常见问题：https://www.binance.com/support/faq/how-to-delete-my-binance-account-f02c2640a1cd44e58de68e4a49d599f6。感谢您的理解。","forgot-account-denial-reason-5":"经审核，我们发现您拥有两个币安认证账户。根据客户保护政策，每名用户只能拥有一个认证账户。请确认要保留哪个账户，我们后续将删除另一个账户。对于给您造成的不便，我们深表歉意，并感谢您的耐心与理解。","risk-delay-kyc":"KYC 申诉","risk-delay-kyc-reject-1":"很抱歉通知您，仔细审查过您的申诉后，我们决定维持原来的决定。因此，您的申诉已被驳回。请耐心等待，几周后再次尝试。","risk-delay-kyc-reject-2":"您提交的文件不符合我们的要求。请联系客服寻求进一步帮助。","risk-delay-kyc-delete-account-reason":"请详述删除账户的原因。","risk-delay-kyc-delete-account-reason-v2":"请详述删除账户的原因。","risk-delay-kyc-delete-account-reason-v3":"请描述您最近删除账户或重置身份认证的原因。","margin-im-massive-transfer":"请回答本部分中所列问题：1. 您交易的是逐仓保证金中的哪一交易对？ 2. 您保证金 API 密钥的主要用途是什么：转入/转出、借款/还款以及交易。3. 您的 API 密钥是否泄露给他人？4. 请说明您为何在逐仓保证金中进行大额转账操作却未借款或交易？","forgot_account_resubmit_addinfo_1":"尊敬的币安用户：我们注意到您的账户近期有活动记录，但此前您曾反馈称忘记了账户的详细信息。能否请您提供该活动的更多信息或背景，以便我们更好地了解情况？感谢您的配合。","risk-srds-appeal-not-privileged-content":"您无法访问此申诉链接。您的冷却期可能已经结束，或者您未获准使用此链接。","delay-kyc-reject-3":"很遗憾，您之前提交的“KYC”材料不符合要求，我们无法完成您的认证。请前往认证中心，按照相关说明再试一次。","risk-reset-2fa-appeal-title":"重置 2FA 申诉","inheritance-plan-appeal-title":"遗产继承计划","inheritance-plan-denial-reason-1":"继承人名单与遗嘱文件不一致。请审核并重新提交。","risk-appeal-srds-content":"您无法访问此申诉链接。您的冷却期可能已经结束，或者您未获准使用此链接。","risk-appeal-statement-video-v2":"声明视频","risk-in-house-statement-video-recording":"内部声明视频录制","kyc-name-appeal-kyc-user-desc":"要修复身份证件上的姓名扫描错误，请提交姓名更正申诉。<br />如果您有新的法定姓名，则需要<a>更新身份信息</a>","kyc-name-appeal-ekyc-user-desc":"您此前未提供身份证件照片就完成了身份认证。如果您的法定姓名不正确，请<a>更新身份信息</a>。","kyc-dob-appeal-kyc-user-desc":"您此前未提供身份证件照片就完成了身份认证。如果您的出生日期不正确，请<a>更新身份信息</a>。","kycui-name-appeal-verify-desc":"请先完成账户认证，再提交姓名更正申诉。","kycui-dob-appeal-verify-desc":"请先完成账户认证，再提交出生日期更正申诉。","kycui-notice":"提示","kycui-verify-again":"重新认证","risk-delay-kyc-reject-3-v2":"很遗憾，您之前提交的身份认证材料不符合要求，我们无法完成您的认证。请重试。","risk-delay-kyc-reject-3-v3":"很遗憾，您之前提交的身份认证文件不符合要求，我们无法完成您的认证。请前往认证页面，重新提交您的 ID 信息。","forgot_account_resubmit_sv_3":"请手持身份证件的个人信息页，以及一张写有以下英文声明的纸条：&quot;Today is DD-MM-YYYY.I forgot my Binance account due to personal reasons. Please help me retrieve the account information.&quot; <br> 此外，还请在纸条上补充一句话，说明您在语言表达方面遇到的任何困难。<br>录制一段视频，需清晰展示纸条与身份证件信息。视频中无需进行任何口头表述。","forgot_account_resubmit_sv_8":"视频中的陈述应清晰易懂。","forgot_account_resubmit_sv_9":"视频应为高清版本，确保清晰的画质和音频。","forgot_account_resubmit_sv_7":"带有水印的视频将不予接受，但录制视频所用 App 自动生成的水印除外。","forgot_account_resubmit_sv_4":"请在视频中手持身份证件的个人信息页，并清晰说出：\"Today is DD-MM-YYYY.I forgot my Binance account due to personal reasons. Please help me retrieve the account information.\"","forgot_account_resubmit_sv_10":"视频中显示的身份证件必须与您提交的身份证件相符。","forgot_account_resubmit_sv_6":"提交申诉的人员，必须是在视频中朗读声明的人。若您用英语表达有困难，可改用母语表述。但他人代申诉人朗读声明的视频，将不予接受。","forgot_account_resubmit_sv_11":"视频中提供的信息应准确无误，与身份证件上的信息一致。","forgot_account_resubmit_sv_1":"为恢复账户，请您录制一段新的声明视频。<br>视频中，您需清晰出镜，手持身份证件的个人信息页，并清晰说出以下内容：&quot;Today is DD-MM-YYYY. I forgot my Binance account due to personal reasons. Please help me retrieve the account information.&quot;","forgot_account_resubmit_sv_5":"视频必须连续录制，不得进行任何编辑或剪辑。","forgot_account_resubmit_sv_2":"为恢复账户，请您录制一段新的声明视频。<br>视频中，您需清晰出镜，手持身份证件的个人信息页，并清晰说出：&quot;Today is DD-MM-YYYY. I forgot my Binance account due to personal reasons. Please help me retrieve the account information.&quot; <br> 若您是非英语母语者，可使用自己的母语表达，同时需手持一张写有完整英文版陈述的纸条。","delay-kyc-auto-review-status":"我们注意到你近期删除了账户或更新了身份认证。特此提示，我们不建议也不支持短时间内创建多个账户或多次更新身份认证，因为这不符合我们的政策。请勿继续操作，耐心等待几周后再重试。","kycui-update-identity-dob-appeal-verify-desc":"您此前未提供身份证件照片就完成了身份认证。如果您的出生日期不正确，请更新身份信息。","update-identity":"更新身份信息","kycui-update-identity-name-appeal-verify-desc":"您此前未提供身份证件照片就完成了身份认证。如果您的法定姓名不正确，请更新身份信息。","risk-statement-video-material-content-v2":"2. 请明确说出以下内容：“今天是 YYYY 年 MM 月 DD 日，我确认这是本人在操作。我正在就本人币安账户 xxx@xxx.com 或手机号码的问题与币安联系”","pnk-supplydoc-statement-video-to-reshoot":"该声明未按照视频中的要求宣读，请重新录制并重新提交。","fake-poa-appeal-poa-resubmit-reason-document-submitted-timeout":"您所提交文件的签发日期超出可接受的范围。请提供一份近期的文件以供认证。","risk-show-face-appeal-title":"面容申诉","risk-statement-video-material-content-v3":"请明确说出以下内容：“今天是 YYYY 年 MM 月 DD 日，我确认这是本人在操作。我正在就本人币安账户 xxx@xxx.com 或手机号码的问题与币安联系”","risk-reward-fraud-appeal-not-privileged-content":"很抱歉，您不符合本次申诉条件。原因可能为：该活动或奖励的申诉期已结束；您近期未有涉及本次申诉的相关违规记录；或您当前使用的设备非常用设备。","risk-appeal-affiliate-enter-uid":"输入 UID","risk-appeal-affiliate-uid-not-exist":"UID 不存在","risk-appeal-affiliate-uid-exist":"UID 添加成功","risk-affiliate-material-title":"输入要申诉的 UID","risk-affiliate-ui-add":"添加","fiat-appeal-name-issue-title":"法币充值审核确认","risk-appeal-additiona-info-delay-kyc-resubmit":"请说明关闭账户的详细原因以及已关闭的账户数量。","risk-affiliate-material-title-v2":"输入您想申诉的受邀人 UID","risk-remind-me-later-button":"稍后再说","risk-guide-user-set-up-ageis-qna":"了保障您的账户安全，建议您立即设置账号保护问题。当账户存在风险时，我们会用它来验证您的身份，保护您的资金安全。","risk-set-up-now-button":"立即设置","risk-aegis-agent2-verification-content":"经检测，您账户存在异常活动。为保障资金安全，请完成安全问题验证。","risk-verify-now-button":"立即验证","risk-statement-video-resubmit":"如果您的账户未绑定邮箱地址，请在视频中说明绑定至您账户的手机号","risk-additional-info-reset-account":"请提供您需要重置账户认证的具体原因","appeal-mfa-close-v1-error":"您需在提交申诉前完成身份认证。若无法完成认证，请尝试刷新页面或使用常用设备登录操作。","appeal-rf-fail-reason-v1":"很抱歉通知您，因您未能遵守平台服务条款，您的账户将无法参与本次活动或领取奖励。刷量交易、批量注册、自成交交易、市场操纵等违规行为，均可能导致账户被取消活动参与资格。本次限制仅影响平台促销活动及奖励领取权益；您的账户状态正常，可继续进行日常交易操作。请注意，系统后续将重新评估您的账户行为，若未检测到可疑操作，可能会解除您的活动及奖励领取限制。","appeal-not-privilege-rf-v1":"您不符合本次申诉资格，原因如下：本次活动或奖励的申诉期限已过，或您近期未触发与此申诉活动相关的规则，或您当前使用的设备非账户常用设备。","appeal-statement-video-v2-content":"请清晰陈述以下内容：“今天是某年某月某日，本人确认此次操作由本人亲自进行。现因我的币安账户 xxx@xxx.com（或手机号码）事宜联系币安。”陈述完毕后，请将您的身份证件或其他相关文件（如有）在镜头前近距离展示 3-5 秒。请确保视频中所有信息清晰可见，否则可能导致申诉需重新提交。","activities-reward-fraud-evaluation-appeal-title-v1":"联盟评估相关申诉","activities-reward-fraud-evaluation-invitee-title-v1":"输入您想申诉的被邀请人的 UID","activities-reward-fraud-evaluation-invitee-device-title-v1":"上传受邀者常用设备的信息","activities-reward-fraud-evaluation-invitee-dpvideo-title-v1":"上传受邀者的存款记录。","activities-reward-fraud-evaluation-invitee-additional-material-notice-v1":"请上传错误信息的图片以及任何与评估相关的材料。","activity_appeal_ineligible_invitee_account_eventrewards":"非常抱歉地通知您，由于您的受邀用户未能遵守我们的条款与条件，例如涉及刷单交易、批量注册、自我交易或市场操纵等行为，其已不符合该活动或相关奖励的参与资格。此限制仅影响活动与奖励的获取，您的账户功能一切正常，可继续进行常规操作。","manualAppeal-statement-video-face-failed-note-2-1":"请在陈述结束后，将您的身份证或其他相关证件（如有）放大显示 3-5 秒。<br>请确保视频中的所有信息清晰可见。如未能满足要求，您可能需要重新提交申诉。","3FA-appeal-main-title":"提现限制申诉","manualAppeal-file-size-over-limit-with-param":"#{filename} 大小超出了 #{filesize} MB 的限制。","pnk-supplydoc-request-tel-statement-name-not-found":"无法验证您的身份。请上传一份清晰显示您全名的文件。","manualAppeal-poa-doc-tips":"2. 请上传包含您的全名、居住地址、签发日期及签发机构名称的地址证明文件（须为最近三个月内签发）。<br />a. 支持的文件类型：水/电/燃气等公用事业账单、政府文件或银行对账单。<br />b. 不支持的文件类型：身份证、居住证、临时居住证、驾驶证或护照。<br />c. 请确保您提交文件所显示的姓名与币安账户已认证姓名一致。","pnk-supplydoc-request-tel-statement-bill-2-old":"您的账单日期距今已超过 3 个月。请上传最近 3 个月内开具的账单。","3fa-appeal-reject-reason-video-issue":"您的申诉材料（声明材料）不符合要求。","pnk-supplydoc-request-tel-statement-name-mismatch":"此账单上的姓名与您的身份认证姓名不一致。请上传正确的账单。","pnk-supplydoc-request-tel-statement-imcomplete":"您的电信账单部分内容缺失或被裁剪。请重新拍摄完整文件，确保全部所需信息清晰可见。","pnk-supplydoc-request-tel-statement-content-noncompliant":"您的声明内容未满足要求，请重新录制，并清晰朗读以下信息： “今天是 YYYY 年 MM 月 DD 日。我确认此次申诉由本人提交，所有提交材料均真实有效。请解除我币安账户 XXXX@XXX.com（或手机号 XXXXX）的提现限制。”","3fa-appeal-reject-reason-diff-face":"您的申诉材料（带人脸的声明视频）不符合要求。","manualAppeal-telecommunication-statement-video":"1. 请上传包含以下内容的声明视频。视频需使用单独设备录制，不接受录屏。<br />a. 视频中您的面部须清晰可见。<br />b. 请清晰朗读如下声明：“今天是 YYYY 年 MM 月 DD 日。我确认此次申诉由本人提交，所有提交材料均真实有效。请解除我币安账户 XXXX@XXX.com（或手机号 XXXXX）的提现限制。”<br />c. 展示登录官方电信服务商 App 或网站的流程。请完整展示整个登录流程，但需遮挡或隐藏您的密码以保护账户安全。<br />d. 进入账单页面，展示最近三个月的详细账单。视频需清楚显示您的姓名和电话号码。<br />e. 由于不同电信服务商的隐私保护政策存在差异，部分个人信息被遮挡属于可接受范围。<br />f. 请确保 App 或网站上显示的姓名和电话号码与币安账户持有人的信息完全一致。","pnk-supplydoc-request-tel-statement-phone-not-visible":"该文件未显示电话号码。请重新提交一份清晰显示电话号码的文件。","pnk-supplydoc-request-poc-doc-expired":"您的地址证明必须是近期出具的。请上传一份日期在最近三个月内的公用事业账单或银行对账单。","pnk-supplydoc-request-tel-statement-phone-mismatch":"此账单未显示电话号码。请重新拍摄一份账单，确保电话号码清晰展示。","pnk-supplydoc-request-poc-doc-invaild-type":"您上传的文件未被接受。请上传一份符合我们要求的有效地址证明文件。","pnk-supplydoc-request-poc-doc-name-verify-failed":"该文件必须以您为收件人。我们无法接受以其他人姓名（如房东或家庭成员）开具的公用事业账单或相关证明。","pnk-supplydoc-request-tel-statement-face-not-visible":"您的声明视频中未清晰显示您的面部。请重新录制视频，确保清晰展示您的面部。","3fa-appeal-reject-reason-reach-limit":"您已达到提交次数上限。","pnk-supplydoc-request-same-doc":"您提交的文件与上一次提交的文件完全相同。请勿重复上传同一文件，请提供不同的文件。","pnk-supplydoc-request-poc-doc-not-official":"我们不接受手写笔记或可编辑文件。请上传官方账单、声明或政府函件。","3fa-appeal-reject-reason-poa-doc-issue":"您的申诉材料（地址证明）不符合要求。","3fa-appeal-reject-reason-face-issue":"您的申诉材料（声明视频）不符合要求。","pnk-supplydoc-request-poc-doc-unreadable":"无法识别文件中的文字。请上传更清晰的图片或 PDF 数字文件。","pnk-supplydoc-request-tel-statement-unclear":"您的电信账单因过于模糊或不清晰，无法进行认证。请确保在声明视频中能清楚显示和识别该文件。","risk-appeal-audit-pass-remark-reward-fraud-participate":"经审核，您的活动申诉已通过！感谢您对币安的支持与信任。欢迎继续参与各项活动。","risk-appeal-audit-pass-remark-reward-fraud-distribute-reward":"经审核，您的活动申诉已通过！感谢您对币安的支持与信任。奖励将于我们发出通知后 14 个工作日内发放至您的账户。请登录币安账户，前往奖励中心查看奖励。","manualAppeal-appeal-materials":"申诉材料","kyc-fake-poa-appeal-no-permission-gps-access-denied":"位置访问权限遭拒。提交地址证明申诉需获取您当前的位置信息，用于风险控制。获取不到此信息将无法处理您的请求。如需继续，请在设置中启用位置服务。","kyc-fake-poa-appeal-no-permission-gps-access-rule":"抱歉，您无法提交地址证明 (POA) 申诉，原因可能是以下任意一种：<br />(1) 位置访问权限遭拒。出于风控要求，提交地址证明申诉需获取您的实时位置信息，否则无法处理。如需继续操作，请在设置中开启位置服务。<br />(2) 当前位置与您的居住国/地区不一致。出于风控要求，上述两项位置信息需一致方可提交。如需继续操作，请返回居住国/地区后再试。","kyc-fake-poa-appeal-review-pass-face-pass":"尊敬的用户，您的人脸认证已完成。请通过我们的认证页面上传新的身份证明文件。","kyc-fake-poa-appeal-no-permission-gps-country-mismatch":"我们发现您的当前位置与您的居住国/地区不一致。出于风控要求，提交地址证明申诉时，二者需保持一致。如要继续申诉，请回到居住国/地区后再试。","name-correction-appeal-name-change-instruction":"请确保申请修改的姓名信息与官方身份证上的姓名完全一致，以免申请遭拒。","name-correction-appeal-correct-legal-name-title":"更正法定姓名","name-correction-appeal-family-name":"姓氏","name-correction-appeal-surname":"姓氏","name-correction-appeal-only-your-name-instruction":"仅填写本人姓名即可，无需填写父亲的姓名。","name-correction-appeal-name":"用户名称","name-correction-appeal-given-name":"名字","name-correction-appeal-full-name-change-instruction":"请确保姓名修改信息与身份证件上的姓名完全一致，以免申请被驳回。","name-correction-appeal-first-last-name-change-instruction":"请勿提交与官方身份证件上姓名不完全一致的更名申请，如姓名拼写有误或不符，申请可能会被驳回（拒绝)","activity_appeal_duplicate_submit_reject":"很抱歉通知您，由于您未遵守我们的条款和条件，您的账户很遗憾不符合参与该活动及获取相关奖励的资格。洗盘交易、批量注册、自我交易或市场操纵等行为可能导致被取消活动资格。此结果仅影响促销活动和奖励，您的账户状态正常，您可继续进行日常账户操作。请注意，除非您的活动发生重大变化，否则重复核查或申诉不会改变该结果。我们的系统会自动完成资格审核。","manualAppeal-deposit-video-80MB":"文件大小不得超过 80MB。支持的文件格式为 .mp4/.mov/.rmvb。","BCB-appeal-receiving-bank-account-number-desc":"Please select the bank account number that you have transfered to","BCB-appeal-receiving-bank-account-number-title":"Receiving Bank Account Number","pnk-supplydoc-bcb-appeal-not-success-wire-transfer-already":"Current transaction has been refunded, please do not submit again.","bcb-appeal-no-more-than-4":"No more than 4 files.","pnk-supplydoc-request-crucial-info-blocked":"The crucial information was blocked, please do not block and upload again.","pnk-supplydoc-bcb-appeal-not-match-amount-and-currency":"The transaction currency/amount in your certificate of payment is inconsistence with the one you filled-in, please upload file again and revise the amount/currency.","pnk-supplydoc-bcb-appeal-not-match-account-name":"The account name on certificate of payment is inconsistent with the one you filled-in, please upload file again or revise account name.","pnk-supplydoc-bcb-appeal-not-match-bank-account-number":"The bank account number on certificate of payment is inconsistent with the one you filled-in, please upload file again or revise bank account number.","pnk-BCB-appeal-supplydoc-payment-certificate":"Certificate of Payment","BCB-appeal-not-meet-requirement":"Your bank transfer appeal does not meet the requirements.","BCB-appeal-payment-proof-format2":"2. File size cannot exceed 10 MB. Supported file formats are PDF/JPG/JPEG/PNG.","BCB-appeal-payment-proof-desc":"Please upload the certificate of payment, which have to include your account name, full bank account number, beneficiary, beneficiary account number and transaction currency&amount related to Binance.","BCB-appeal-payment-proof-format1":"1. Please upload no more than 4 files.","BCB-appeal-full-bank-account-number-desc":"Please input full bank account number","BCB-appeal-account-name-desc":"Please input holder name of your sending bank account","BCB-appeal-main-title":"Bank Transfer Appeal","pnk-reject-reason-off-boarded":"In line with our Terms of Use and processes, you will be off boarded which is equivalent to account deletion, we will not retain any of your data once you are off boarded.","BT&CC-appeal-card-info-your-credit-card-number-desc":"Enter your credit card number","BT&CC-appeal-card-info-your-credit-card-number-prompt":"This refers to the credit card number that was used to make the transaction","BT&CC-appeal-card-info-your-credit-card-number-title":"Your Credit Card Number","BT&CC-appeal-select-credit-card-instruction-content-4":"1) Contact the bank/card issuer and request for the payment to be approved.<br>2) Try again at a later time.<br>3) Use an alternative credit card.<br>4) You will need to provide your bank statement which includes your name and your card number. It will be used as proof that you own this card.","BT&CC-appeal-select-credit-card-instruction-content-3":"<b>You can try the following<b>:","BT&CC-appeal-select-credit-card-instruction-content-2":"1) The bank's fraud rules (which consider various factors that are not made public) have been triggered.<br>2) The bank may have placed a temporary hold on your credit card.<br>3) The purchase session may have been locked due to multiple declined payments.<br>4) Your account is under our risk review. You would have received an email regarding this and you can appeal according to the guidance in the link provided.","BT&CC-appeal-select-credit-card-instruction-content-1":"<b>The possible reason could be<b>:","BT&CC-appeal-bank-info-your-bank-account-name-desc":"Enter account name","BT&CC-appeal-transaction-ID-prompt":"Enter transaction ID (if any)","BT&CC-appeal-bank-info-receiving-bank-acc-desc":"Select or enter the account number you transferred to","BT&CC-appeal-transaction-ID-title":"Transaction ID (if any)","BT&CC-appeal-select-currency-payment-title":"Select Currency and Payment Method","BT&CC-appeal-main-title":"Bank Transfer / Credit Card Transaction Appeal","BCB-appeal-additional-info-fill-in-order-id":"Please describe the information you would like to add. You can also provide correct ORDER ID to save review duration.","pnk-reject-reason-clearjunction":"Your request might be handled on following business day, as Clearjunction does not process transfers during weekends.","pnk-reject-reason-sepa":"The bank transfer in Sepa area takes 1-2 business days, please wait patiently.","pnk-reject-reason-may-stuck-at-bank":"Your bank transfer has not been received yet, please contact your bank to confirm whether the funds were deducted.","pnk-supplydoc-bcb-appeal-need-beneficiary-info":"No beneficiary/beneficiary account number in your certificate of payment, please upload again.","BCB-appeal-fill-in-order-id":"Please note: To save review duration, please provide correct ORDER ID.","pnk-supplydoc-bcb-appeal-need-order-id":"Please fill in correct ORDER ID in \"additional information\" blank.","manualAppeal-card-video-title":"video of holding credit card","manualAppeal-common-enter-additional-info":"Enter additional information","fiat-deposit-appeal-bank-deduction-info-title":"Deduction Info","fiat-deposit-appeal-bank-personal-info":"Upload personal Info","deposit-not-credit-appeal-reject-reason-9":"Please kindly reach out to our Turkish oline customer service agents to be supported with TRcloud payment.","fiat-deposit-appeal-bank-front-picture-upload":"bank picture","card-dashboard-status-upper-shipping":"Shipping","general-finish":"Finish it","card-dashboard-status-upper-returned":"Undelivered","card-dashboard-status-upper-delivered":"Delivered","card-dashboard-lost-card-description-br":"The card will be reported as lost and stolen and will be terminated permanently. This action is irreversible. You can reorder a few card after terminating and the reorder fee is 50 BRL.","reorder-ar-pc-warning-insufficient-fund-desc-br":"Please top up your funding wallet <topup>here</topup> first so as to continue order your Binance Card","card-dashboard-reorder-pc-title-br":"Order a new physical card","card-dashboard-activate-card-delivered-content-ar":"Your card has been delivered, please activate it now.","card-dashboard-reorder-pc-content-br":"You will be charged BRL 50 from your Funding Wallet","card-dashboard-activate-card-delivered-title-ar":"Activate your Physical Binance Card","card-dashboard-activate-card-shipped-tracking-content-ar":"Check your delivery status with Andreani number: <span>{{number}}</span>, and activate Card when received.","card-dashboard-activate-card-shipped-tracking-title-ar":"Your physical Binance Card is on the way","card-dashboard-activate-card-shipped-content-ar":"Your card is on the way. Please activate it once you receive it","card-dashboard-activate-card-shipped-title-ar":"Activate your physical Binance Card","card-dashboard-ar-pc-processing":"Processing application","card-dashboard-not-received-yet-content":"No fees for the reorder.","card-dashboard-activate-card-processed-title-ar":"Activate your physical Binance Card","card-dashboard-not-received-yet-title":"If you have not received your card, please order a new physical card","card-dashboard-track-delivery-btn":"Track Delivery","card-dashboard-ar-pc-processed":"Preparing to ship","card-dashboard-undelivered-title":"Delivery attempts were unsuccessful. No fees will be charged for the reorder.","dash-terminate-br-pc-desc":"You can reorder a new card after termination and the reorder fee is 50 BRL.","card-dashboard-track-delivery-content":"Please paste the link in the browser to open it.","card-dashboard-local-wallets-notification-bar":"Add your Binance Card to Mercado Pago for fuss free QR payments!","card-dashboard-track-delivery-title":"Tracking link copied","card-dashboard-status-upper-canceled":"Undelivered","card-dashboard-activate-card-processed-content-ar":"Your card is on the way. Please activate it once you receive it.","BCB-appeal-picture-tooltip":"Please upload the following documents:\n\n1. Certificate of Payment: This must include your account name, full bank account number, beneficiary name, beneficiary account number, and the transaction currency and amount related to Binance.\n\n2. Binance Fiat Deposit Page: This should display the required remittance name of your Binance account (same as the screenshot) which can be found at this link: https://www.binance.com/en-JP/fiat/deposit/JPY.","appeal-statement-vid-content-v2":"Please clearly state the following: \"Today is DD-MM-YYYY, and I am confirming that this is my own operation. I am contacting Binance regarding my Binance account xxx@xxx.com or mobile phone number\". Please zoom in on your ID or any other documents (if any) for 3-5 seconds after you finish your statement. Make sure that all information in the video is clearly visible. Failing to do this may cause appeal re-submission."}